topic Re: X64 Exception Type 02-NMI Detected after bios firmware update in ProLiant Servers (ML,DL,SL)

X64 Exception Type 02-NMI Detected after bios firmware update

frocco — Wed, 09 Dec 2015 19:36:18 GMT

We have recently moved to DL380 Gen9 servers from Gen8's. We use them in a manufaturing enviroment

with our own propriotary PCI-e cards. The cards functioned fine until we installed

BIOS firmware P89 V1.5 (07/20/2015) in “HP Service Pack for ProLiant 2015.10.0 (v10.0_1)”

We are now experiencing the following error during POST.

- HP ProLiant DL380 Gen9 servers may hang at approx 83% during POST.

- "X64 Exception Type 02 – NMI Detected" error displayed on (Post)

Note: The above issues may occur in either UEFI or Legacy boot modes.

Does anyone have any input on where I should begin in finding the cause/solution??

Thanks for any help on where to begin ( and no, picking a new card is not a option.)

Re: X64 Exception Type 02-NMI Detected after bios firmware update

Torsten. — Wed, 09 Dec 2015 19:42:47 GMT

Why not trying the latest BIOS?

http://h20564.www2.hpe.com/hpsc/swd/public/detail?sp4ts.oid=7271242&swItemId=MTX_d6c8da4d704e42eeb03a8e4958&swEnvOid=4168#tab-history

Version:1.52_11-10-2015 (A) (3 Dec 2015)

Re: X64 Exception Type 02-NMI Detected after bios firmware update

frocco — Wed, 09 Dec 2015 19:56:53 GMT

Will give it a try and reply with the results! Thank You for a response

Re: X64 Exception Type 02-NMI Detected after bios firmware update

frocco — Fri, 11 Dec 2015 13:30:14 GMT

I tryed the the new ifrimware patch "Version:1.52_11-10-2015 (A) (3 Dec 2015)" and I got the same result!

I also changed the firmware on the card to one that I made that had the most recent PCI-e core and had no

luck. Since I am in control of the firmware and driver on this add on card, I am hoping that someone can

help me figure out how I can debug the error and make anuy corrections in hardware/ driver for this

device. BTW I am using a PLDA PCI-e core in a xilinx fpga for the pci-e interface.

Re: X64 Exception Type 02-NMI Detected after bios firmware update

BernardEsteban — Mon, 13 Jun 2016 15:28:24 GMT

Hi Frocco,

I got the same problem as you.

I have a new ML350Gen9 where specific board with xilinx pcie 1X plda interface stop to work with gen9 (X64 Exception Type 02-NMI Detected).

With Gen8 this board works fine.

Did you find a solution?

Regards

Re: X64 Exception Type 02-NMI Detected after bios firmware update

frocco — Wed, 06 Jul 2016 15:34:04 GMT

I did not, I am still actively looking for a solution. The core is no longer suppoerted by PLDA and I cannot get any support from

HP as to what condition causes this error!

Re: X64 Exception Type 02-NMI Detected after bios firmware update

hweg — Sun, 18 Dec 2016 00:02:45 GMT

Try to change tx line capacitors for pci-express (and if exist clock line capacitors). We suggest if your own propriotary PCI-e cards work in G8 the "shape' of signal may cause of this message. If posible get eye diagram of tx and clock signals.

Best regards.

P.S. Sorry for my english.