topic Re: 1794- Slot 0 Drive Array Array accelator battery charge low in ProLiant Servers (ML,DL,SL)

1794- Slot 0 Drive Array Array accelator battery charge low

JEMSHY — Thu, 30 Jun 2016 06:57:10 GMT

Hi,

I have HP Proliant ML 350 G5, recently change 2 new hard disk and made Rad 1+0 , after that I am geting 2 errors,

1- 1794- Slot 0 Drive Array Array accelator battery charge low

2- 1720 - Slot 0 Driver Array - S.M.A.R.T. Hard ,Drive detect imminent failure ,

Screen Shot Attached

Drive error cause of Batter low ?

Kindly respond.

Many Thanks,

Jemshid

Re: 1794- Slot 0 Drive Array Array accelator battery charge low

Jimmy Vance — Thu, 30 Jun 2016 12:04:15 GMT

Has this server been sitting off in the corner not being used for some time? Battery low is usually due to not having power for some extended time. Being a G5, the battery might just need to be replaced. A bad drive generally won't cause a battery low message.

Re: 1794- Slot 0 Drive Array Array accelator battery charge low

JEMSHY — Thu, 30 Jun 2016 16:54:53 GMT

Yes, it was off for 2 days, and how much cost for battery?

Both drives are new , so how come it failure?

Thanks for ur reply

Re: 1794- Slot 0 Drive Array Array accelator battery charge low

JEMSHY — Thu, 30 Jun 2016 19:17:30 GMT

Should I try firmware update?

Could you pls send link todownlod.

thanks

Re: 1794- Slot 0 Drive Array Array accelator battery charge low

Jimmy Vance — Fri, 01 Jul 2016 03:39:07 GMT

Start at the main HPSC page an search for your server model http://h20565.www2.hpe.com/portal/site/hpsc . Drill down to the disk controller firmware

Re: 1794- Slot 0 Drive Array Array accelator battery charge low

Jimmy Vance — Fri, 01 Jul 2016 03:54:18 GMT

if after letting the server run for a few days, if you still get teh low battery warning, you can use PartSurfer to locate the part. http://partsurfer.hpe.com/search.aspx

Re: 1794- Slot 0 Drive Array Array accelator battery charge low

JEMSHY — Sun, 03 Jul 2016 06:31:30 GMT

I have updated firmware -Storage Controller , but still no change ,

when I was using 2 hard disk (Raid 1+0) ,it was showing 1720-Slot 0 Drive Array - S.M.A.R.T. Hard Drive(s) Detect Imminent Failure (Box1: Bay 2) and Green light on Amber light blinking. I just removed HDD from Bay 1 and keep HDD in Bay 2 only (which was blinking Amber light) so it works properly , no message came , not blinking Amber light its perfect , when I returned the HDD in bay 1 Amber blinking again ... its just brand new HDD. Any solution ???

Many Thanks

Re: 1794- Slot 0 Drive Array Array accelator battery charge low

JEMSHY — Mon, 04 Jul 2016 00:33:55 GMT

Dear Jummy Vance

Expecting your valuable response for my above query, thanx