topic Re: ML350 G9 BIOS has corrupted hw-PMU resources (MSR 38d is 330) in ProLiant Servers (ML,DL,SL)

ML350 G9 BIOS has corrupted hw-PMU resources (MSR 38d is 330)

AlessandroSfe — Tue, 09 Feb 2016 09:45:00 GMT

Hi,

during boot I press F10 to run Hp Intelligent Provisioning, before IP starts the system show this messages:

[Firmware Bug]: the BIOS has corrupted hw-PMU resources (MSR 38d is 330)
i8042: Can't read the CTR while initializing i8042

I tried to reset the CMOS and NVRAM with position 6 of the system maintenance switch but error remains.
I tried to reset the BIOS settings to default values but error remains.
I tried CTRL+A in BIOS (F9 during boot) but system not show Service Option

I have another identical server and does not give me this problem

The system is updated.
System ROM P92 v1.50 (07/20/2015)
Intelligent Provisioning Image: 2.30.75

What can I do?

Thanks in advance

Re: ML350 G9 BIOS has corrupted hw-PMU resources (MSR 38d is 330)

Jimmy Vance — Tue, 09 Feb 2016 13:27:15 GMT

> [Firmware Bug]: the BIOS has corrupted hw-PMU resources (MSR 38d is 330)

This is caused by the ROM using performance counters Linux also wants to use. Linus doesn't like the hardware using any of these counters so he marks it as a bug. It's just a message and doesn't have any impact on the system. or the operation of the OS.

> i8042: Can't read the CTR while initializing i8042

This message is from the kernel as it tries to load a driver for hardware that doesn't exist. The i8042 is for the PS2 keyboard/mouse which Gen9 doesn' have. Again an erroneous message

Re: ML350 G9 BIOS has corrupted hw-PMU resources (MSR 38d is 330)

JW266 — Wed, 20 Jul 2016 15:20:21 GMT

I got same situation except my machine is ML150. I wonder if this is affecting my OS installation as I also see these messages after OS installation failure. Can anyone shed me light to fix it? I had several attemps to install OS and always ends up with "Windows installation cannot continue because a required driver could not be installed" then the "..corrupted..." and "..can't read ctr..." messages came up.

Re: ML350 G9 BIOS has corrupted hw-PMU resources (MSR 38d is 330)

Jimmy Vance — Wed, 20 Jul 2016 15:50:01 GMT

Refer to my posting above for explanation, these two errors have no impact on the OS or performance of the system

Re: ML350 G9 BIOS has corrupted hw-PMU resources (MSR 38d is 330)

JW266 — Wed, 20 Jul 2016 15:56:44 GMT

Thank you for clarification. I will create a new for OS installation issue.

Re: ML350 G9 BIOS has corrupted hw-PMU resources (MSR 38d is 330)

DarshanS — Mon, 14 May 2018 08:39:54 GMT

Network and Bios error

Re: ML350 G9 BIOS has corrupted hw-PMU resources (MSR 38d is 330)

DarshanS — Mon, 14 May 2018 08:42:37 GMT

As i went through the above comments, i understand the BIOS error may be a warning but doesn't cause any issue. However, my network is completely down (i can see led blinks at the both ends of the CAT5). Only loopback address is pingable despite IP address been assigned to other eth ports. Is it related issue...? On the BIOS, PCIE are enabled. Any leads...?

Re: ML350 G9 BIOS has corrupted hw-PMU resources (MSR 38d is 330)

Jimmy Vance — Mon, 14 May 2018 11:57:55 GMT

@DarshanS wrote:
As i went through the above comments, i understand the BIOS error may be a warning but doesn't cause any issue. However, my network is completely down (i can see led blinks at the both ends of the CAT5). Only loopback address is pingable despite IP address been assigned to other eth ports. Is it related issue...? On the BIOS, PCIE are enabled. Any leads...?

The HW-PMU, i8042,, and power cap messages are just informational.

The system is not booting so the network drivers are not loaded. enter the root password and run journalctl -xb to see the logs which may show what the issue is.

Re: ML350 G9 BIOS has corrupted hw-PMU resources (MSR 38d is 330)

yangxiaodong — Tue, 10 Dec 2019 09:16:51 GMT

Hello i also encountered a similar problem and hope to get your help

dl380 gen8

the bios has corrupted hw-pmu resources (msr 38d is 330)

ERST:Failed to get Error log Address Range

sd 3:0:0:0 {sdc} no caching mode page found

sd 3:0:0:0 {sdc}assuming drive cache write through

systemd-readahead[2009]:Failed to open pack file :Read -only file system

many thanks

Re: ML350 G9 BIOS has corrupted hw-PMU resources (MSR 38d is 330)

Jimmy Vance — Tue, 10 Dec 2019 13:02:37 GMT

@yangxiaodong wrote:
Hello i also encountered a similar problem and hope to get your help
dl380 gen8
the bios has corrupted hw-pmu resources (msr 38d is 330)
ERST:Failed to get Error log Address Range
sd 3:0:0:0 {sdc} no caching mode page found
sd 3:0:0:0 {sdc}assuming drive cache write through
systemd-readahead[2009]:Failed to open pack file :Read -only file system
many thanks

I replied to your other thread and pointed you back to this one

Re: ML350 G9 BIOS has corrupted hw-PMU resources (MSR 38d is 330)

agood — Wed, 09 Sep 2020 06:35:40 GMT

Beg to differ. Fails the install - install does not progress past the error.

Re: ML350 G9 BIOS has corrupted hw-PMU resources (MSR 38d is 330)

techin — Thu, 10 Sep 2020 11:09:56 GMT

I think u should try creating a new thread instead...no response for old ones..