topic Re: E200i Smart Array - Logical Drive Not Available in ProLiant Servers (ML,DL,SL)

E200i Smart Array - Logical Drive Not Available

adolfo ortiz malaina — Wed, 24 Aug 2016 10:05:20 GMT

Hi.

In a Proliant Server with E200i Smart Array I've only one Logical Drive with OS but It doesn't start.

When I push F8 to view Logical Drive I only see one message: Logical Driver RAID 1+0 68GB NOT AVAILABLE

What can I do?

Thanks

Re: E200i Smart Array - Logical Drive Not Available

Torsten. — Wed, 24 Aug 2016 12:28:50 GMT

Assuming you press F8 during boot you should see the status of the disks (OK, failed, etc.).

Please clarify.

Re: E200i Smart Array - Logical Drive Not Available

adolfo ortiz malaina — Wed, 24 Aug 2016 12:37:04 GMT

In POST Screen, I press F8 when Smart Array Configuration asks me. Then, in Smart Array Configuration - View Logical Drive -> Logical Drive NOT AVAILABLE

There isn't more information about disks. After Smart Array, I see ILO, BIOS, ....

Thanks

Re: E200i Smart Array - Logical Drive Not Available

Torsten. — Wed, 24 Aug 2016 12:40:27 GMT

Before pressing F8, what do you see?

1 or 0 logical drives?

No disks detected?

Not configured?

Any error number?

Re: E200i Smart Array - Logical Drive Not Available

adolfo ortiz malaina — Wed, 24 Aug 2016 15:48:43 GMT

before press F8 I see:

1 Logical Drive - 68GB

Then I press F8 and see the previous error

Thanks

Re: E200i Smart Array - Logical Drive Not Available

Torsten. — Wed, 24 Aug 2016 16:02:47 GMT

What is the server model in question?

If you have a SPP image (like SPP2016.04) , try to boot from, run SSA, check the status and get an ADU report.

Re: E200i Smart Array - Logical Drive Not Available

adolfo ortiz malaina — Wed, 24 Aug 2016 17:43:03 GMT

I don't have HP SPP. Is it free? Can I download from any website?

Any other idea?

Thanks

Re: E200i Smart Array - Logical Drive Not Available

Torsten. — Wed, 24 Aug 2016 18:39:35 GMT

SPP is not free, but you can try this:

http://h20564.www2.hpe.com/hpsc/swd/public/detail?swItemId=MTX_fac66a01809546579a9c3fd050

Re: E200i Smart Array - Logical Drive Not Available

Jimmy Vance — Thu, 25 Aug 2016 18:21:23 GMT

I was going to suggest the offline version of HP SSA but Torsten beat me to it. Here is the link to the latest version

http://h20564.www2.hpe.com/hpsc/swd/public/detail?swItemId=MTX_704e02a48c974340b71eab2df1

Re: E200i Smart Array - Logical Drive Not Available

aortizma — Mon, 29 Aug 2016 14:52:33 GMT

Hi. I've got hpsaoffline.iso. I've booted from it. And then? I only see Diagnostic Option for Smart Array and I get the same message: Logical Drive Not Available Thanks

Re: E200i Smart Array - Logical Drive Not Available

Torsten. — Mon, 29 Aug 2016 14:59:58 GMT

You should be able to save a report under diagnostics. Attach the report.