topic Re: HP DL380p Gen8 SERVER REBOOTED AUTOMATICALLY in ProLiant Servers (ML,DL,SL)

HP DL380 SERVER REBOOTED AUTOMATICALLY

aniketbanerjee — Wed, 31 Aug 2016 05:48:25 GMT

Hi ,

We have one HP DL380 G8 server.It is rebooted intermediately.Some times its rebooted with in two days sometime four days.So I log into the ilo4 and there is two error message -

1. Operating System failure (Windows bug check, STOP: 0x00000050 (0xF5CC5048, 0x00000000, 0x827882BF, 0x00000000))

2. POST Error: 1705-Slot X Drive Array - Please replace Cache Module Super-Cap. Caching will be enabled once Super-Cap has been replaced and charged.

ilo4 snapshot is attached

Please show me the way to solve this problem

Re: HP DL380p Gen8 SERVER REBOOTED AUTOMATICALLY

Torsten. — Wed, 31 Aug 2016 06:14:06 GMT

Consider to replace the super-cap and check if BIOS and ILO (version 2.44) is up to date.

Re: HP DL380p Gen8 SERVER REBOOTED AUTOMATICALLY

aniketbanerjee — Thu, 01 Sep 2016 07:57:11 GMT

thanks for your reply torsten. It will be very helpfull if u share the super cap image or any link.please.

is there will any data loss if i change super cap?

Re: HP DL380p Gen8 SERVER REBOOTED AUTOMATICALLY

Torsten. — Thu, 01 Sep 2016 11:17:39 GMT

The supercap is a kind of battery (a capacitor) that supplies power to the array controller cache in case of power loss. Witchout such battery at least the write cache keeps disabled.

Re: HP DL380p Gen8 SERVER REBOOTED AUTOMATICALLY

SEBO-so-geht-es — Fri, 13 Apr 2018 10:35:46 GMT

I am unable to see the HPE partnumber of the Super-Cap. Would like a Super-Cap for

ProLiant DL360p Gen8

with

HP Smart Array P420i Controller

I am wondering if one would let me know the original HP partnumber of needed Super-Cap (for this Server with this controller) to replace it asap by giving this partnumber to our department boss for purchasing (boss) :-)

Dirk

Re: HP DL380p Gen8 SERVER REBOOTED AUTOMATICALLY

PZel — Sun, 15 Apr 2018 13:11:23 GMT

Spare Part Number = 660093-001