topic DL380P Gen8 will not boot to anything but C: drive. in ProLiant Servers (ML,DL,SL)

DL380P Gen8 will not boot to anything but C: drive.

MET_IT — Mon, 19 Nov 2018 17:53:15 GMT

I have 2 DL380P Gen8 servers that need to be re-installed. When I try to boot into Intelligent Provisioning it just skips it and boots to the C: drive with no error message. It also will not boot to USB or virtual CD/DVD.

Here is what I have tried already;

Updated the ILO firmware to 2.61 Jul 27 2018 via https://support.hpe.com/hpsc/swd/public/detail?sp4ts.oid=5194969&swItemId=MTX_4772eb715cb842acbb03a6707e&swEnvOid=4184
Updated ROM to 2018.05.21(25 Jun 2018) via https://support.hpe.com/hpsc/swd/public/detail?sp4ts.oid=5194969&swItemId=MTX_f3beff88997d403b875b47fd1c&swEnvOid=4184
Update Intelligent Provisioning to 1.64.0.0(2 Mar 2017) via https://support.hpe.com/hpsc/swd/public/detail?sp4ts.oid=5194969&swItemId=MTX_01b900175afc4ae68be6c87b39&swEnvOid=4184
Update Intelligent Provisioning to 1.70(9 Oct 2017) via https://support.hpe.com/hpsc/swd/public/detail?sp4ts.oid=5194969&swItemId=MTX_67851618d0f1444993f262f0f6&swEnvOid=4184 using Virtual CD/DVD-ROM in the ILO. This was unsuccesful as it won't boot from it. It just sits with an underscore in the upper left corner of the screen and doesn't do anything else.
Check diagnostics in ILO. Doesn't show any error.
Reformatted the NAND via https://support.hpe.com/hpsc/doc/public/display?docId=a00048622en_us
Reset the server BIOS to factory defaults.
Tried a voodoo dance with no results.
Have probably tried other things as well that I can't remember right now.

Any help would be much appreciated.

Just know that I do not have physical access to these servers and can only, for the time being, access them remotely.

Eric

Re: DL380P Gen8 will not boot to anything but C: drive.

Bhargav0 — Thu, 22 Nov 2018 12:51:11 GMT

Hi Eric,

Please get a case logged with server support team for further analysis/fix

Re: DL380P Gen8 will not boot to anything but C: drive.

MET_IT — Mon, 26 Nov 2018 00:03:22 GMT

I would love to but I do not have an HPE warranty any more on this server.

Any other ideas?

Eric

Re: DL380P Gen8 will not boot to anything but C: drive.

Jimmy Vance — Mon, 03 Dec 2018 12:35:33 GMT

I know you've stated you reset RBSU to factory defaults,. If you've only done this through RBSU, pull the cover and use SW6 of the maintenance switch to reset

Re: DL380P Gen8 will not boot to anything but C: drive.

seanwil12 — Tue, 02 Apr 2019 05:00:35 GMT

I am also having this issue. I have an error message in the ILO Diagnostics page stating "Controller firmware revision 2.10.00 Embedded media initialization failed due to media write-verify test failure". I have tried using the Intelligence Recovery media and to no avail. I just get Failed to write to NVRAM. I am unable to download any SPP software as I am out of warranty. This server is essentially a brick to me at the moment, which is sad because for an enterprise-grade piece of equipment this thing sure does prove to be rather unreliable.