topic Re: iLO Amplifier - online update problem in ProLiant Servers (ML,DL,SL)

iLO Amplifier - online update problem

Nikolape — Thu, 27 Dec 2018 12:49:30 GMT

Hello all,

I have decidet to try iLO Amp pack, for our company's servers, and i got some error while trying to conduct online interactive/automatic update (picture).

Server: ProLiant DL380 Gen9

iLO 4: 2.60

OS: Windows server 2012 R2 standard (with no updates installed, clean installation)

SUT 2.2.0 installed, set mode autodeploy

AMS installed (latest)

Do you have any suggestions?

Re: iLO Amplifier - online update problem

Nikolape — Sat, 29 Dec 2018 13:05:12 GMT

Hello,

Can anyone suggest what might this mean? I have tried wits server reboot, changing SUT mode to autodeploy, autodeployreboot, but with no success.

Tnx.

Re: iLO Amplifier - online update problem

R_Raj — Mon, 07 Jan 2019 13:20:36 GMT

Hello

Please update the HPE SUT version using the link shared below and check the problem

https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_fd1a00babf544bbb8f221a22c3#tab3

In case if further assiatnce is required please log a case with HPE Support team with the relevant logs to investigate the issue .

Re: iLO Amplifier - online update problem

Nikolape — Tue, 08 Jan 2019 07:16:41 GMT

Hello,

Tnx for the reply, it wasnt related to SUT, but it was related to network firewall, since server is using https(tcp/443) to download (stage) firmware. When we opened default ports in both directions, everything worked fine.

Regards,
Nikola.