topic HP Smart Array P840 disk Non authenticated after replace disk in ProLiant Servers (ML,DL,SL)

HP Smart Array P840 disk Non authenticated after replace disk

msse — Sun, 13 Jan 2019 08:46:18 GMT

Hello,

I have a problem with my HP ProLiant DL380 Gen9 server. After update firmware P840 one

Warning: Device carrier authentication failed. This is not an authentic HPE carrier. I/O operations to the device will not be affected, but the Smart Array controller will not control the LEDs to this device.

Option ROM POST Information: 1709-Slot 3 Drive Array - One or more drives could not be authenticated as genuine drives. Smart Array will not control the LEDs to these drives.

I tried to replace disk slots, downgrade firmware but problem still exists. Problem exist since I removed these disk from slot and move it again.

P.S

Server has SAS Expander, and Smart Array Controller P840

Re: HP Smart Array P840 disk Non authenticated after replace disk

Anonymous — Sun, 13 Jan 2019 18:01:36 GMT

Check to make sure the SAS expander is on the newest firmware as well.

Re: HP Smart Array P840 disk Non authenticated after replace disk

msse — Mon, 14 Jan 2019 12:27:53 GMT

Bios v2.64 10/17/2018

SAS expander firmware v4.21

Smart Array Controller P840 firmware v6.6

I tried to replace disk slots, downgrade firmware but problem still exists. Problem exist since I removed these disk from slot and move it again.

Out of 12 available discs, there are 5 alarms