topic Memory error in remote console access in ProLiant Servers (ML,DL,SL)

Memory error in remote console access

Robertomcat — Wed, 26 Jun 2019 10:18:30 GMT

Hello good day.

Hardware: ML110 G9
Software: iLO 2.70, Windows Server 2016.

I try to access the system via the remote console, but I get this memory reading error. I searched the Google reference number, but nothing related to that number came out. When I restart the server, the console works again, but over time it stops working. Thank you.

Re: Memory error in remote console access

Ravi2019 — Wed, 17 Jul 2019 10:12:24 GMT

the error event is new where unable to find the fix,

i can suggest to follow up to enable base video

from MS DOS - Msconfig /bot select base video ( had attached the screen shot)

thanks you

Ravi

Re: Memory error in remote console access

Robertomcat — Wed, 17 Jul 2019 10:37:27 GMT

Hello good day. Thanks for answering.

Normally I use the Windows 10 remote desktop to connect via VPN l2tp to Windows Server 2016. The iLO remote console used it eventually, but I always get that error.

If I modify the parameter that it is indicating to me, will it affect in some way the access to the remote console of Windows Server?

Re: Memory error in remote console access

Ravi2019 — Wed, 17 Jul 2019 10:58:17 GMT

Hello Mrs,

following setting has to perfom on windows server 2016 and it will not affected any hardware.

i suggest to perform this activity at non production time.

Regards

Ravi

HPE

Re: Memory error in remote console access

Robertomcat — Wed, 17 Jul 2019 18:33:51 GMT

Understood, thank you very much. At the moment I can, I will put that configuration.

Re: Memory error in remote console access

Robertomcat — Thu, 18 Jul 2019 18:23:58 GMT

@Ravi2019 I have changed the parameter that you told me, but the same error keeps coming up and the remote console can not be used.

Re: Memory error in remote console access

Ravi2019 — Tue, 23 Jul 2019 18:47:15 GMT

Hello Rebert,

it looks like there is display resoulation impact while accessing remotely.

i suggest to reach HPE support team for further assist

Regards

Ravi swamy

Re: Memory error in remote console access

Robertomcat — Wed, 24 Jul 2019 12:30:52 GMT

@Ravi2019

Thanks to you for addressing my problem, I will wait for the next Ilo update, and in case your operation continues, I would open a conversation with HPE.