topic DL180 G6, Smart Array P212, problem with cache battery in ProLiant Servers (ML,DL,SL)

DL180 G6, Smart Array P212, problem with cache battery

marya_admins — Tue, 27 Aug 2019 08:34:37 GMT

hi
i replaced battery for P212 cache with same part number 460499-001 and same spares number 462976-001 (same battery model, only manufacture date is different)
in ssa i get error:
"The cache for Smart Array P212 in Slot 1 is disabled because one or more attached batteries are not supported by the currently running firmware."
i tried to replace battery with another new one, same result. i tried to replace cache module pn 458943-002, spare 488137-001 (same model) - same result, error. as result: i can use cache only in read mode.
Smart Array P212, fv 6.64
can anyone helps me, please ?

Re: DL180 G6, Smart Array P212, problem with cache battery

SanjeevGoyal — Wed, 28 Aug 2019 10:48:27 GMT

Hello ,

Please share below detail isolate the issue.

1. what is the exact error.

2..If is it possible to share the error message from the ADU?

3. IML errors.

4. If possible share the server detail?

Regards,

Re: DL180 G6, Smart Array P212, problem with cache battery

marya_admins — Wed, 18 Sep 2019 14:33:17 GMT

Hello, thank's for answer
Sorry for delay

1. In the ssa:
772 Smart Array P212 in Slot 1 has one or more cache module batteries/capacitors that are recharging. Caching operations such as Expansion, Extension, and Migration are temporarily suspended until the batteries/capacitors are fully charged. Caching operations will automatically resume when charging is complete.
792 The cache for Smart Array P212 in Slot 1 is disabled because one or more attached batteries are not supported by the currently running firmware.

2. Send you in private (ADUReport.zip)

3. Server have lo100 (IPMI Version 2.0, Firmware Version: 4.26, Hardware Version: 1.0) and don't have IML, only System Event Log. There is no error in System Event Log. I can share it.

4. DL180 G6. What's detail do you mean?