topic status code : 0168 in ProLiant Servers (ML,DL,SL)

status code : 0168

mkhuzanie — Fri, 11 Oct 2019 20:34:31 GMT

Hi Everyone,

I have a < ML310e Gen8 v2 server and it recently decided fail to POST after I tried to reboot the server.

It turns on for ~5 seconds, where I can see it's still only at 20% of the POST, doing CPU initialization. The Code at the bottom right of the screen reports 0168.

and Hear the sound of a continuous pep And then a black screen

battery is disconnected No Change
RAM changed was No changed
I unplugged the SPS-CABLE, TEMP SENSOR and no response
Thank you

Re: status code : 0168

ShruthiSK — Wed, 16 Oct 2019 04:45:28 GMT

Hi,

1. Are there any errors in the IML?

2. Please clear the NVRAM. Steps are as mentioned below:

Please power down the server
Disconnect the power cable
Press the power button for 10 seconds to power drain the server.
Wear an Anti-static Band.
Open the access panel of the server.
Check the access panel for the system diagram.
Look for system maintenance switch.
Look for switch no. 6.
Set the switch on "ON" state.
Start the server.
Wait for the message " system maintenance switch is On"
Power down the server.
Set the switch back to OFF state.
Restart the server and check if the server is powering on.

3. Even reseating the CMOS battery could be done.

If the issue still remains then we might have to replace the systemboard for which you will need to log a case with HPE Support team.

Regards,

Shruthi (HPE Employee)

Re: status code : 0168

Otrosotelo — Sun, 03 May 2020 17:42:31 GMT

Hi. Started the server with the Switch 6 ON, but there was no difference. The server turned on, up to 20 % the VGA signal is lost.

On the motherboard are 3 leds on: 1 ambar near RAM slot, 1 green near the FAN1 slot and 1 gren near the FUSB2.

Re: status code : 0168

ShruthiSK — Mon, 25 May 2020 06:15:31 GMT

Hi,

We would request you to log a case with HPE support team as part replacement might be required post the server logs are analysed.

Link to log cases: https://support.hpe.com/portal/site/hpsc/scm/home?ac.admitted=1470780193089.125225703.1938120508

BR,

Shruthi

Re: status code : 0168

otbncmek — Wed, 03 Mar 2021 21:25:00 GMT

I've had a similar issue and needed to place the RAM in the correct slots.

Re: status code : 0168

TamayoJJ — Sat, 22 Jun 2024 21:07:05 GMT

Hi, you fix that error?

Did you find any solution on the issue?

Re: status code : 0168

Sunitha_Mod — Tue, 25 Jun 2024 10:09:34 GMT

Hello @TamayoJJ,

Thank you for writing to us.

You might want to consider creating a new topic by utilizing the ""New Discussion"" button if you are facing any issues, as this will not only enhance visibility compared to the old topic but also boost your chances of receiving responses from experts.