topic HPE DL180 G9 pre-boot critical error server ritical fault system board & power blackpanes in ProLiant Servers (ML,DL,SL)

HPE DL180 G9 pre-boot critical error server ritical fault system board & power blackpanes

amra1 — Mon, 23 Mar 2020 05:15:21 GMT

Hi !
There is a critical error in one of our DL180G9 servers ,
when we power button on int that server, it didnt boot and all front leds apeear :
1. power button : solid amber
2. healt LED : flashing red
3. NIC status : flashing green
4. UID button : flasing blue

when i push UID button, pre-boot health summary displayed in monitor server critical fault on board. and
server critical fault on power blackplanes like this : https://prnt.sc/rky30d

So what should we do to fix this problem ?

Thank you

Re: HPE DL180 G9 pre-boot critical error server ritical fault system board & power blackpanes

SanjeevGoyal — Tue, 24 Mar 2020 11:29:43 GMT

Hello,

I hope you are fine.

I would suggest you as per the shared error screenshot, update the bios and firmware with the latest as well as do the below setting in RBSU as below.

Latest Bios:2.76
Latest iLO firmware:2.73

The System board needs to be replaced if the issue still persists after updates.

If you feel this was helpful please click the KUDOS! thumb below!

Regards,