topic Re: inlet ambient temp sensor in HPE ProLiant Servers (ML,DL,SL)

inlet ambient temp sensor

Chanklish — Mon, 06 Jul 2020 12:30:48 GMT

hello

i have a proliant ml350 g6 - when booting i see the temperature of the inlet ambient temperature sensor is - 2 degrees celcius !!! i am in africa and i am 100% sure i am not freezing

where is the sensor located and how does it look like? i found nothing in the manual

Re: inlet ambient temp sensor

StorageMike — Mon, 06 Jul 2020 14:50:02 GMT

I'd check the ilo firmware as it's this that reports the temperature

Re: inlet ambient temp sensor

Chanklish — Mon, 06 Jul 2020 14:59:13 GMT

i used the latest SPP for drivers and firmware updates , please explain what do you mean

thank you

Re: inlet ambient temp sensor

StorageMike — Mon, 06 Jul 2020 15:16:46 GMT

I have seen in the past bugs in the ilo firmware which have caused incorrect temperature readings.

The following might be related - https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-c02017655

Re: inlet ambient temp sensor

SanjeevGoyal — Tue, 07 Jul 2020 03:14:29 GMT

Hello,

Please follow the below customer advisory. This is for ML370 G6 but it will be considered here.

Advisory: ProLiant ML370 G6 Server - Erroneous Inlet Ambient Temperatures May Be Reported During Power-On Self-Test (POST) and by HP System Management Tools

https://support.hpe.com/hpesc/public/docDisplay?docId=c02253220

If you feel this was helpful please click the KUDOS! thumb below!

Regards,

Re: inlet ambient temp sensor

Chanklish — Tue, 07 Jul 2020 08:47:34 GMT

does ml350 g6 have a SID ?! if yes where is it and how does it look like cause i did not find it

Re: inlet ambient temp sensor

SanjeevGoyal — Thu, 09 Jul 2020 07:47:49 GMT

Hello,

Please follow the below documents.

HPE ProLiant ML370 G6 Server - Spare Parts

https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-c01714539

Systems Insight Display (SID) assembly - Mounts in the bottom center of the chassis (for rack-mount servers) or right center of the chassis (for tower servers)

491837-001

Mandatory¹

If you feel this was helpful please click the KUDOS! thumb below!

Regards,

Re: inlet ambient temp sensor

Chanklish — Thu, 09 Jul 2020 09:53:06 GMT

even though the ml350 G6 doesnt have this kind of SID , i reconnected the cable coming from the small board behind the power button to the board and the temp is now correct