topic Re: Option ROM POST Error: 1785-Slot 0 Drive Array Not Configured in ProLiant Servers (ML,DL,SL)

Option ROM POST Error: 1785-Slot 0 Drive Array Not Configured

Allazki — Tue, 07 Jul 2020 08:18:35 GMT

Option ROM POST Error: 1785-Slot 0 Drive Array Not Configured. I am not able to boot to windows operating system. not able to view RAID setting.. Can anyone help please

Re: Option ROM POST Error: 1785-Slot 0 Drive Array Not Configured

Sanilk — Mon, 13 Jul 2020 17:47:27 GMT

Hi @Allazki ,

Are you able to see the Controller during POST ?

What is the server model ?

Are you able to collect the ADU report ? What is exact error message that you are getting in the Integrated Management Log (IML)

Re: Option ROM POST Error: 1785-Slot 0 Drive Array Not Configured

Sanilk — Mon, 13 Jul 2020 08:32:43 GMT

Hi Allazki ,

Good Day...

Are you still getting the POST error message Related to the Drive Array .

Have you logged a case with HPE .If you still need assistance , kindly answer the questions which I have asked earlier .

Re: Option ROM POST Error: 1785-Slot 0 Drive Array Not Configured

Allazki — Thu, 16 Jul 2020 05:32:33 GMT

Hi there

re you able to see the Controller during POST ? I can see check mark on smart arry During the system boot, but even if I press F9 then Arry configuration no RAID configurations appears

What is the server model ? HPE ProLiant DL380

Are you able to collect the ADU report ? Could you please guide how to collect these details?

What is exact error message that you are getting in the Integrated Management Log (IML)?

1- Option ROM POST Error: 1785-Slot 0 Drive Array Not Configured

2- POST Error: 338-HPE RESTful API Error - Unable to communicate with iLO FW. BIOS configuration resources may not be up-to-date. Action: Restore Manufacturing Defaults in RBSU.

Thanking you for your reply

Re: Option ROM POST Error: 1785-Slot 0 Drive Array Not Configured

Allazki — Thu, 16 Jul 2020 09:47:03 GMT

Embedded RAID 1 : Smart Array P440ar Controller - Configuration Required. This message appears as well during the initial boot. The server is Gen9. Kindly note that the server was booting fine and running windows 2012 r2. This is sudden happened when moving the server not another location.

Re: Option ROM POST Error: 1785-Slot 0 Drive Array Not Configured

Allazki — Thu, 16 Jul 2020 10:13:15 GMT

1785-slot 0 drive array not configured Drive positions appear to have been changed. Run HPSSADU if previous positions are unknown. Then trun system power OFF and move drives to thier original position.

Thanking indded for your follow up

Re: Option ROM POST Error: 1785-Slot 0 Drive Array Not Configured

Allazki — Fri, 17 Jul 2020 14:16:15 GMT

@Sanilk

I am not so sure how to run "HPSSADU" which stated in the error message

Re: Option ROM POST Error: 1785-Slot 0 Drive Array Not Configured

Allazki1 — Wed, 22 Jul 2020 05:39:38 GMT

Dear Sanilk,

Is there a chance to help? Thank you