topic Re: ML310e Gen8 - Blinks Health LED RED, no power up in ProLiant Servers (ML,DL,SL)

ML310e Gen8 - Blinks Health LED RED, no power up

INFOR-RAM — Tue, 22 Sep 2020 15:03:35 GMT

Hi,

I have an ML310e Gen8 that stoped working.

Health LED blinks RED and doesn't power up.

The server is equiped with 2 hot swap PSU.

I have tested with new PSU no result.

I have also tested with the standard PSU that came with the server but with no result.

Can anyone help me?

Re: ML310e Gen8 - Blinks Health LED RED, no power up

INFOR-RAM — Tue, 22 Sep 2020 17:49:28 GMT

I forgot to mention that the Health LED is blinking RED 1 cicle per second.

When I try to power up, the fan spins and then stops.

There is also a amber LED that blinks in the main board.

Re: ML310e Gen8 - Blinks Health LED RED, no power up

AmRa — Wed, 23 Sep 2020 10:04:32 GMT

If HP ProLiant ML310e Gen8 Server series Health LED Flashing red that means Server component health status is critical.

To identify faulty component please perform below action:

Check by drain the server power by disconnecting all Power cables and hold the power button for 30 second.
Bring the server to bare minimum configuration.
Disconnect all extra cable connected to system board, except power cable and check the status.
Verify all parts one by one and if faulty part isolated then replace part accordingly.
And If unable to power on server with minimum configuration then issue could be with server system board.

Please refer below link for HP ProLiant ML310e Gen8 Server series - LED Indicators information.

https://support.hpe.com/hpesc/public/docDisplay?docId=c03490341&docLocale=en_US

Re: ML310e Gen8 - Blinks Health LED RED, no power up

INFOR-RAM — Wed, 23 Sep 2020 10:37:56 GMT

Thanks for your reply.

I have press the power button for 30s after unplugin the power cords.

I have allready tested the memory modules, one by one, to startup the server withhout the hard disk cage connected, with the original PSU that came with the server uppon purchase, with new redundants PSU, without the DVD drive connected.

I have reinstalled the processor, applyed thermal compound.

No result.

When I connect, there are 2 green LED's ON on the main board, then after a while both OFF, then one close to the slot bequins blinking, after a while stays ON, I press the power button, the fans roll for 2 seconds then stop, an amber LED blinks and then OFF and no power.

Re: ML310e Gen8 - Blinks Health LED RED, no power up

AmRa — Wed, 23 Sep 2020 11:47:16 GMT

1. Hope there is no add-on card installed on PCI slot.

2. Check by clearing NVRAM

The following steps may be performed to clear the server NVRAM by accessing the system maintenance switch on the system board.

a. Remove the access panel, and locate the system maintenance switch on system board.

b. Move switch S6 from default 'Off' position to 'On', install the access panel.

c. Connect the power plugs and power up the server.

d. When a message indicates that a maintenance switch has been turned on and the unit has been reset, power it off, remove access panel and reverse switch S6.

e. Connect the power plugs and power up the server and check the status.

Re: ML310e Gen8 - Blinks Health LED RED, no power up

AmRa — Wed, 23 Sep 2020 12:21:22 GMT

In addition to above is the iLO accessible, if yes please share the IML event from iLO web console.