topic Re: FIRMWARE UPDATE ERROR in ProLiant Servers (ML,DL,SL)

FIRMWARE UPDATE ERROR

eSSAM2 — Sat, 08 May 2021 10:23:51 GMT

I have ML380 gen 9 server running windows server 2016 that i'm trying to update using the last proliant service pack :

P35939_001_gen10spp-2021.04.0-SPP2021040.2021_0409.17.iso

after inventory , i receive the following warning :

Deploy may encounter issues due to the following warning(s):

Warning - The selected Firmware Baseline is not supported for the given server. It is not recommended to continue with the updates using this baseline. Please select a different supported baseline for this server.
To proceed with the updates using this baseline at your own risk, select Ignore Warnings option.

What should i do ?! how to know which updates have the issue ?!

Re: FIRMWARE UPDATE ERROR

Jan Soska — Sun, 09 May 2021 10:27:42 GMT

Hello, I you sure about server model ML380 gen9? I am afraid it doeas not exist. Isn't it DL380 gen9?

anyway, you psp is for gen10 only.

in case of havein DL380 gen9, please check https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_1ea706f3a83147309158a699b2

Best regards

Jan

Re: FIRMWARE UPDATE ERROR

ManBha — Mon, 10 May 2021 02:45:43 GMT

Hello Jan,

Yes, please use the below link to update the SPP for Gen9 servers.

https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_1ea706f3a83147309158a699b2#tab-history

P35939_001_gen10spp-2021.04.0-SPP2021040.2021_0409.17.iso is for Gen10 only.

Thanks.

Re: FIRMWARE UPDATE ERROR

ManBha — Thu, 13 May 2021 15:20:25 GMT

Hello,

I hope your query has been addressed.

In case of any further queries, please feel free to reach us and we will be glad to assist you.

Thank you.

Re: FIRMWARE UPDATE ERROR

WouterH — Tue, 25 May 2021 14:36:54 GMT

As already said above, you are using the SPP that is specifically made for Gen10 servers.

For Gen9, keep an eye on this page: https://techlibrary.hpe.com/us/en/enterprise/servers/products/service_pack/spp/index.aspx?version=2021.05.0

The Gen9 SPP 2021.05 will most likely be released on the 21th of May.

Re: FIRMWARE UPDATE ERROR

mysy — Sun, 23 May 2021 09:27:26 GMT

you psp package is for gen10 only.

DL380 gen9, please check https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_1ea706f3a83147309158a699b2