topic Re: Few Observations/Questions and Understanding requires in ProLiant Servers (ML,DL,SL)

Few Observations/Questions and Understanding requires

osamamansoor — Mon, 14 Jun 2021 07:49:02 GMT

I have two questions.

I have upgraded iLO of my DL380 Gen8p server 2.55 to 2.78 and got this error.

i found this link (https://support.hpe.com/hpesc/public/docDisplay?docId=a00048622en_us) but unble to find "format" button on my case.

Antoher question after upgrade version of ILO the Power Management Firmware Controller shows 0.00

Re: Few Observations/Questions and Understanding requires

Cali — Mon, 14 Jun 2021 11:27:03 GMT

Hi,

click on "iLO Health" below "iLO Self-Test Results".

Cali

Re: Few Observations/Questions and Understanding requires

osamamansoor — Wed, 16 Jun 2021 06:56:41 GMT

@Cali Thanks Got "Format Embedded Flash and reset iLO" button.

If I format should my iLO settings also effective or any other circumstances if i format? As this server is in production and data virtual machines are running on the server.

Another question is remaining Firmware of "Power Management Controler Firmware" and "Power Management Controller Firmware Bootloader" is showing 0.0 ?

Re: Few Observations/Questions and Understanding requires

Cali — Wed, 16 Jun 2021 07:09:48 GMT

I did this Format a lot, always Online (ESX), and never see an impact.

And iLO never loses the Settings.

Sometimes it helps and sometimes not.

Here is an Advisory:

https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=a00048622en_us

For the Power mgmt, try to Update:

https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_29668a535e3040b694ab4a89a6

Cali

Re: Few Observations/Questions and Understanding requires

osamamansoor — Wed, 16 Jun 2021 09:58:39 GMT

@Cali when try to install Power Management on my servers it gives the below error.

Re: Few Observations/Questions and Understanding requires

osamamansoor — Wed, 16 Jun 2021 11:26:58 GMT

Performed but no luck "Format Embedded Flash and reset ILO"

Re: Few Observations/Questions and Understanding requires

Cali — Wed, 16 Jun 2021 11:59:40 GMT

This is the CIF Driver needed:

https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_83a89463571746c5b2fb8c3afc

And for NAND, if Remove Power (wait 1 minute) did not help after format, the NAND is Physical defect.

Since it is soldered on the Mainboard only a change of the Mainboard does help.

If you have a valid Support Contract no problem, if not you have to live with it. ☹

Cali

Re: Few Observations/Questions and Understanding requires

osamamansoor — Wed, 16 Jun 2021 13:22:28 GMT

Use format embedded button and after that power off-server for couples of days but same issue

Re: Few Observations/Questions and Understanding requires

osamamansoor — Wed, 16 Jun 2021 13:26:20 GMT

Re: Few Observations/Questions and Understanding requires

Kashyap02 — Thu, 17 Jun 2021 01:13:07 GMT

Have you tried resetting the ILo from ILO RBSU ?

Reboot the server, During POST at the time of ILO initialization press F8 to boot to ILO RBSU.

Reset the ILO from there and verify.

If this also fails, open a warranty case for further assistance / part replacement.