topic Re: DL580 Power no AC power in ProLiant Servers (ML,DL,SL)

DL580 Power no AC power

ErkanTR1 — Mon, 09 Aug 2021 11:12:13 GMT

I have got DL 580 G7. It was working fine. I wanted to change my GPU. after I change it. it does not power on. The power button is off. When I remove the CPU drawer it turns amber. When reseat the driver it is off.

the error code is 00 if it means something.

any idea what can it be.?

Re: DL580 Power no AC power

Ihaqueit — Sun, 08 Aug 2021 18:18:25 GMT

won’t turn on after installing a new GPU

Like we did with the previous problem, some people may encounter a problem where they install a new GPU and end up with a computer that won’t turn on, you’re not going to apply the same tips mentioned above except for a few ones, let’s see how we’re going to fix this one.

Warning: Never install a new GPU while your PC is running.

A PSU Problem

A new GPU may require more power, and who is responsible for providing your computer with power? Yep, the PSU (power supply unit), if the PSU can’t provide the new GPU with enough power it may not work.

Install it on another computer

To make sure the GPU you just bought is working fine and not defective install it on a different computer, if it turns on then it’s a sign that the problem is in your computer, if it doesn’t turn on then you got a defective GPU, my friend.

If it’s still under warranty go ahead and replace it with another one.

Extra Tips

Reseat the RAM: don’t underestimate this quick tip, reseating the RAM may fix some problems.
Reset the CMOS Battery: resetting the CMOS will reset the BIOS to the default settings.
Make sure that the graphics card is well seated into the PCI slot.
If the graphics card needs additional power through a power cable then make sure it’s connected to it.
Before you install the new GPU: some computers will require you to switch manually to the PCI slot instead of the onboard graphics, disable the onboard graphics from the BIOS settings so your system can identify the new GPU, if you were able to log into your computer through the safe mode and disable the integrated graphics driver that’d be great.

I don't have your board but most of the time code 00 is caused by three things, a faulty psu, motherboard or cpu. Testing with three psu's I think we can rule out the psu. There are other things that can cause code 00 like bent cpu socket pins, corrupt bios, failed memory training. Try updating/reflashing the bios via the bios flashback method.

Re: DL580 Power no AC power

ErkanTR1 — Mon, 09 Aug 2021 10:32:18 GMT

Hi, I removed everything yersterday.(including cmos battery) In the morning I reseated RAMs and assembled again. still o chance. There are lighs on the motherboard

r328 is green, r419-r407 3 ligh is amber and 4 led on the left is amber.

Any ideo what are the leds for?

Shall I try the reseat CPUs as well?

Re: DL580 Power no AC power

Ihaqueit — Mon, 09 Aug 2021 10:39:09 GMT

Standard practice in this case would be to (powered off) remove and reseat all components and cables. With a static strap on, open it up and remove/replace. Over time, thermal creep can cause connectors and things to move. Jarring during the move might have unseated a cable. Remove/replace wipes the contacts (removing corrosion) and ensures they are seated fully.

I'd also start with a single power supply in case you're overloading the source.

Re: DL580 Power no AC power

ErkanTR1 — Mon, 09 Aug 2021 10:52:15 GMT

It will not start on single power supply, So I am on 2 PS. and there is power I believe. Because when I plug network cable and it blinks. Also Installed the gpu, has power led green as well. When I insert CPU drawer power led turns from amber to off

Re: DL580 Power no AC power

Ihaqueit — Mon, 09 Aug 2021 10:53:18 GMT

Get a multimeter and check you supplied power.

Re: DL580 Power no AC power

ErkanTR1 — Mon, 09 Aug 2021 10:55:40 GMT

I changed them as well, Do you know the meaning of leds on the motherboard

Re: DL580 Power no AC power

Ihaqueit — Mon, 09 Aug 2021 11:03:12 GMT

HP BIOS Post Codes - BIOS Central

Re: DL580 Power no AC power

Ihaqueit — Mon, 09 Aug 2021 11:04:37 GMT

What are the power cords being plugged into? Two different UPS or more at least? What does the event log of the UPSs state?

Re: DL580 Power no AC power

ErkanTR1 — Mon, 09 Aug 2021 11:10:33 GMT

Nothing unusual. I just turned off the PC and replaced the GPU. than it is gone? I cant be so sure where the problem is. Everything at the back looks working fine . Even system insight working UID is working. Everything looks normal but just not powering up

Re: DL580 Power no AC power

Ihaqueit — Mon, 09 Aug 2021 11:12:38 GMT

How many RAMs are there?

Re: DL580 Power no AC power

ErkanTR1 — Mon, 09 Aug 2021 11:13:31 GMT

4 cartridge 128gb

Re: DL580 Power no AC power

Ihaqueit — Mon, 09 Aug 2021 11:15:03 GMT

Are you sure all 4 RAM ok?

Can you check one by one?

Re: DL580 Power no AC power

ErkanTR1 — Mon, 09 Aug 2021 11:24:43 GMT

yes but, no chance

Re: DL580 Power no AC power

Ihaqueit — Mon, 09 Aug 2021 11:28:40 GMT

Then chances of board issue.

Re: DL580 Power no AC power

ErkanTR1 — Mon, 09 Aug 2021 12:21:16 GMT

I agree, even replacing CPU did not change anything

Re: DL580 Power no AC power

Ihaqueit — Mon, 09 Aug 2021 12:27:59 GMT

All the best

Re: DL580 Power no AC power

ErkanTR1 — Thu, 19 Aug 2021 11:44:12 GMT

is there a service for inspection So I can order a new board Because I think. It is the CPU drawer board. But I am not sure.