topic Re: DL380 Gen 10 - No Drives Found When Installing OS in ProLiant Servers (ML,DL,SL)

DL380 Gen 10 - No Drives Found When Installing OS

tonysaunders — Tue, 17 Aug 2021 16:08:43 GMT

I am having an issue with a couple of servers which came in the other day at my company. They're all gen 10 and they're all exhibiting the same issue.

After configuring the RAID, when we try to install Windows Server from a bootable USB, no drives are available. We have also tried via Intelligent Provisioning and that succeeds, but afterwards we are told that Windows cannot boot.

- 6 x SATA HDD installed. We have attempted an OS install with various different RAID configurations. Currently they're configured in RAID 5.

- Smart Array P408i-a installed in PCI-E slot 0. Showing as healthy in the iLO,

Clearly there's something I'm missing but I cannot tell what. Any ideas?

Re: DL380 Gen 10 - No Drives Found When Installing OS

Ihaqueit — Tue, 17 Aug 2021 14:51:22 GMT

If unsupported media devices are connected at this point, the following error appears: There are no physical disks attached or no drives are available To resolve the issue, remove the unsupported media device, and make sure you have network share information available, or a disk or ISO, FTP, or USB drive installed when prompted.

Re: DL380 Gen 10 - No Drives Found When Installing OS

tonysaunders — Tue, 17 Aug 2021 14:56:17 GMT

Thanks, but I don't think this really pertains to what I'm saying.

This is what I am seeing when I try to install Windows. My installation media is the only media attached.

Re: DL380 Gen 10 - No Drives Found When Installing OS

Ihaqueit — Tue, 17 Aug 2021 14:59:52 GMT

Please check this video, I attached a link. Chances the raid issue.

(315) How to install windows server 2019 on HPE ProLiant DL380 Gen10 - YouTube

Re: DL380 Gen 10 - No Drives Found When Installing OS

Ihaqueit — Tue, 17 Aug 2021 15:01:25 GMT

This video related to RAID.

(315) HPE ProLiant DL380 Gen10 Configure RAID with iLO - YouTube

Re: DL380 Gen 10 - No Drives Found When Installing OS

tonysaunders — Tue, 17 Aug 2021 16:08:52 GMT

Thank you. The step I was missing was specifying the logical drive that I wanted to boot into.

I have configured these servers in the past and haven't needed to specify this information before. Maybe it's a new thing? Anyway, all set now. Thank you!

Re: DL380 Gen 10 - No Drives Found When Installing OS

Ihaqueit — Tue, 17 Aug 2021 16:14:50 GMT

Welcome, if my post helpful.

Please click on Kudos button.

Re: DL380 Gen 10 - No Drives Found When Installing OS

tlavinier — Tue, 15 Nov 2022 20:05:54 GMT

Hi you solution was helpful. But in my case i am not seeing any option to select drive to boot into. Any suggestions? Thanks

Re: DL380 Gen 10 - No Drives Found When Installing OS

KSLee — Wed, 01 Feb 2023 10:23:57 GMT

Hi @tonysaunders , I'm having the same issue. Appreciate if you can specific what action to solve this issue ? Thanks in advance.

Re: DL380 Gen 10 - No Drives Found When Installing OS

Ihaqueit — Wed, 01 Feb 2023 10:33:39 GMT

Check out this.

This video related to RAID.

(315) HPE ProLiant DL380 Gen10 Configure RAID with iLO - YouTube
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Re: DL380 Gen 10 - No Drives Found[Илья Рудь] Администрирование Windows When Installing OS

tonytuku — Sun, 29 Sep 2024 18:50:49 GMT

Installing windows server,2016 on HPE proliamt dl,380 gen 10 , no drive to install on

Re: DL380 Gen 10 - No Drives Found[Илья Рудь] Администрирование Windows When Installing OS

Sunitha_Mod — Tue, 01 Oct 2024 07:39:52 GMT

Hello @tonytuku,

Thank you for posting.

You might want to consider creating a new topic by utilizing the "New Discussion" button, as this will not only enhance visibility compared to the old topic but also boost your chances of receiving responses from experts.

Re: DL380 Gen 10 - No Drives Found When Installing OS

diego_jsp_it — Tue, 22 Oct 2024 07:48:31 GMT

Hi @tonysaunders !

Where did you especified the logical drive to boot?

Thanks in advance!