topic Re: HP380-Gen8. How can I reduce the fan noise? in ProLiant Servers (ML,DL,SL)

HP380-Gen8. How can I reduce the fan noise?

GioSomma — Tue, 12 Oct 2021 00:48:54 GMT

I have an HP 380p Gen8 server with 2 Xeon CPUs, 64GB RAM and 25HDDs.
The noise is maintained on average at 65-70dB(A) and during the long boot phase at about 75dB(A) with peaks over 80dB (A).
Even removing 24HDDs the noise does not decrease.

For comparison, an HP 380 Gen7 server always remains at 55-60dB(A) peaking at 65db(A).

As they are inside an office, the noise is particularly annoying. Is there no way to control the use of the fans?
Measuring the temperature we are around 25°C, so there is no need to ventilate the inside of the server.

Re: HP380-Gen8. How can I reduce the fan noise?

TVVJ — Fri, 08 Oct 2021 12:41:35 GMT

Hello,

If there are any non-HPE components, please remove them and check.
If there are no non-HPE components, then check if all the fans are working correctly. Reseat or swap the fans.
Update the server's firmware.
If the issue is not resolved, then reseat all components, except the processors.
If the issue is not resolved, then reduce the server to base configuration - with only the installed processors and a memory module for each installed processor

Regards,

Re: HP380-Gen8. How can I reduce the fan noise?

Torsten. — Fri, 08 Oct 2021 14:18:03 GMT

Better check this first:

https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-a00048622en_us

Re: HP380-Gen8. How can I reduce the fan noise?

Ihaqueit — Fri, 08 Oct 2021 16:46:01 GMT

Check the log and temperature first and fan also running normally or not.

Re: HP380-Gen8. How can I reduce the fan noise?

Daniel569 — Sat, 09 Oct 2021 04:16:02 GMT

I have also same issue any suggestion for this so please reply. Thanks in advance.

Re: HP380-Gen8. How can I reduce the fan noise?

ManBha — Mon, 11 Oct 2021 02:12:41 GMT

Hello,

Please do perform the below to isolate the issue.

1. Please do reseat all the components

2. Please do check the status of the components in the iLO for any failures

3. If the issue persists, perform an SPP update using the latest SPP

4. If the issue persists, please do perform a minimal configuration to check which component is causing the issue.

Thanks.

If you feel this was helpful please click the KUDOS! thumb below and accept the solution.

Re: HP380-Gen8. How can I reduce the fan noise?

rmay_bk — Thu, 14 Oct 2021 21:11:19 GMT

Certain controllers appear to ramp up the fan RPM regardless of temperature reading. I think the BIOS "sees" them and knows they were designed to have more airflow.

I'd start by pulling ALL cards and controllers from the server and see what happens. Add them back one at a time and see which one is responsible.

Re: HP380-Gen8. How can I reduce the fan noise?

Torsten. — Fri, 15 Oct 2021 06:26:15 GMT

Did you check ILO health as advised?