topic Re: Requesting help with System power fault. in ProLiant Servers (ML,DL,SL)

Requesting help with System power fault.

shadow8472 — Fri, 15 Oct 2021 16:03:33 GMT

I have a DL380p Gen8 and am suddely unable to boot.

ILO shows - System Power Fault Detected (XR: 24 00 MID: FF 4D FC FE C0 F5 FF 32 32 0C 0C 00 9D 04 04 00 10 47 00 00 00 00 00 00 00 00 00 00 00 00 00 00)

I am not sure what this means.

Currently i have removed everything except 1 cpu and 2 dimms but keep getting this error.

Can anyone offer any support please?

Re: Requesting help with System power fault.

Ihaqueit — Fri, 15 Oct 2021 07:22:48 GMT

First I would update firmware (ILO, BIOS, etc)

Re: Requesting help with System power fault.

shadow8472 — Fri, 15 Oct 2021 13:32:53 GMT

I have just finished reflashing all the roms/firmware but still getting the same error.

Re: Requesting help with System power fault.

Ihaqueit — Fri, 15 Oct 2021 14:00:32 GMT

Hello,

You can try to replace system board.

I would suggest, you have to log a proper case with HPE, and share the appropriate logs for further analysis.