topic DL160 Gen8 Power problem, not start. in ProLiant Servers (ML,DL,SL)

DL160 Gen8 Power problem, not start.

Dmitry_SMR — Sun, 13 Mar 2022 14:09:13 GMT

My Proliant DL160 Gen8 server work about 1-2 seconds after start and then shutdown. In ILO log:

System Power Fault Detected (XR: 1C 00 MID: FE 3C 9C 24 F0 FF 00 14 14 00 00 00 40 3F 05 04 00 00 85 00 F0 03 F0 41 00 00 00 00 00 00 00 00)

I replace PSU and remove any periphery. I update J03 BIOS. In ILO log it's up to date, but in firmware tab it has old version. SPLD has 0x14 version and i don't find any update file for it.

What can i do to repaire my server? Who can help me decode ILO message?

Query: DL160 Gen8 Power problem, not start.

support_s — Sun, 13 Mar 2022 14:33:27 GMT

System recommended content:

1. Notice: HP ProLiant DL160 Gen8 Servers - 500 Watt Multi-Output Power Supplies Are Not Compatible With 10Gb Adapters.

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Re: Query: DL160 Gen8 Power problem, not start.

Dmitry_SMR — Sun, 13 Mar 2022 14:58:25 GMT

I do not have a 10Gb adapter, only built-in

Re: Query: DL160 Gen8 Power problem, not start.

feigenL — Mon, 14 Mar 2022 20:31:37 GMT

Over the past years there's been several threads related to these error codes, and most likely the recommendations are:

Update server's firmware for BIOS, iLO, cards, etc to the very latest version.

Try to start the server with a minimun configuration, which means remove all external devices, remove PCI cards, even remove the riser adapters and boot it with just 1 processor and 1 dimm of RAM.

If possible, collect the AHS logs and open a support case with HPE should the server have an active support contract.

Usually they'll recommend a replacement of a System board or any other damaged component.

You can check the warranty status here: https://support.hpe.com/hpsc/wc/public/find

Best regards.