topic Thermal Fault, Flexible Smart Array ROC 1 (80h) in ProLiant Servers (ML,DL,SL)

Thermal Fault, Flexible Smart Array ROC 1 (80h)

darynl — Wed, 14 Sep 2022 01:55:41 GMT

I have a G10 DL360 and it has started restarting every 20-30 minutes with the following fault:

Server Critical Fault (Service Information: Thermal Fault, Flexible Smart Array, ROC 1 (80h))ACTION: Gather necessary information and create a support case using Active Health System Viewer (AHSV). Integrated Management Log Severity:CRITICAL

Any help to try and figure out what the problem is would be greatly appreciated.

Re: Thermal Fault, Flexible Smart Array ROC 1 (80h)

Bunsol — Mon, 12 Sep 2022 03:34:44 GMT

Keep the firmware of the Smart array controller updated to the lates. If the issue still persists then change the Workload profile to Virtualization Max Performance or High Performance and check. If the reboot still occurs with the same error then we would suggest to log a support ticket to get the controller replaced.

Re: Thermal Fault, Flexible Smart Array ROC 1 (80h)

Suman_1978 — Tue, 13 Sep 2022 04:27:10 GMT

Hi,

There are some fixes related to Thermal monitoring in the BIOS and Array Controller.

Online ROM Flash Component for Windows x64 - HPE ProLiant DL360 Gen10 (U32) Servers

Online ROM Flash Component for Windows (x64) - HPE Smart Array P408i-p, P408e-p, P408i-a, E208i-p, E208e-p, E208i-a, P816i-a SR Gen10

Thank You!
I work with HPE but opinions expressed here are mine.
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