topic Re: DL360G10 / ILO5 v2.68 / Network menu missing in Security Access Settings in ProLiant Servers (ML,DL,SL)

DL360G10 / ILO5 v2.68 / Network menu missing in Security Access Settings

Jul3s — Sun, 12 Feb 2023 05:11:31 GMT

Hi everyone,

I'm having trouble finding the Network menu in the Security Access Settings, which is preventing me from enabling virtual media.

Does anyone have any ideas as to why the menu might be missing or how it can be made visible?

Thanks!

Re: DL360G10 / ILO5 v2.68 / Network menu missing in Security Access Settings

BPSingh — Tue, 07 Feb 2023 02:13:39 GMT

Greetings!

To configure iLO network settings, please refer below web-link:'

https://support.hpe.com/hpesc/public/docDisplay?docId=a00105236en_us&docLocale=en_US&page=GUID-E1EEDCA1-E04B-482C-8949-36E850A2B5A1.html

https://support.hpe.com/hpesc/public/docDisplay?docId=a00105236en_us&page=GUID-243AF2E9-7137-4421-8966-BBD8386CB9D8.html

Re: DL360G10 / ILO5 v2.68 / Network menu missing in Security Access Settings

Jul3s — Tue, 07 Feb 2023 12:45:58 GMT

Hi mate,

Thanks for your reply but my problem is that the menu Network is mission in Security Access settings so I am not able to enable virtual media option :

Regards,

Jules.

Re: DL360G10 / ILO5 v2.68 / Network menu missing in Security Access Settings

prajwal_ds — Wed, 08 Feb 2023 06:28:28 GMT

Hi Jul3s

You can check the status of virtual media by selecting the option "Remote Console and Media" from left navigation tree and under "Virtual Media" you can see the "Virtual Media Status".

Re: DL360G10 / ILO5 v2.68 / Network menu missing in Security Access Settings

Jul3s — Wed, 08 Feb 2023 18:58:30 GMT

Hi,

Right, thanks. From there I can see that Remote Console Status is disabled

This is my problem, in order to enable this option, I am supposed to go to Security > Access Settings > Network

But as you can see in my previous screenshot, Network menu is unavailable.

Please compare with another ilo5 in this screenshot :

Re: DL360G10 / ILO5 v2.68 / Network menu missing in Security Access Settings

BPSingh — Thu, 09 Feb 2023 02:11:44 GMT

Greetings!

Please perform iLO reset and check.

https://support.hpe.com/hpesc/public/docDisplay?docId=a00105236en_us&page=GUID-D7147C7F-2016-0901-06D0-000000001B29.html

Update iLO firmware on the server in question and check the result.

If the issue persists, please log a support case for further investigation.

Re: DL360G10 / ILO5 v2.68 / Network menu missing in Security Access Settings

Jul3s — Thu, 09 Feb 2023 14:51:16 GMT

Hi,

Thx for your reply.

I already reset and upgraded ilo. Right now i am doing a full firmware upgrade with spp.

I'll keep you inform.

Regards,

Re: DL360G10 / ILO5 v2.68 / Network menu missing in Security Access Settings

Jul3s — Thu, 09 Feb 2023 15:26:08 GMT

Hi guys,

It didn't work but thanks anyway.

Regards,

Jules.

Re: DL360G10 / ILO5 v2.68 / Network menu missing in Security Access Settings

BPSingh — Sun, 12 Feb 2023 05:09:54 GMT

Greetings!

Please log a support case for further investigation.