topic Re: HPE DL580 Gen 8 Raid Controller in ProLiant Servers (ML,DL,SL)

HPE DL580 Gen 8 Raid Controller

nvk — Thu, 11 May 2023 06:31:21 GMT

Hi everyone,

I have some issue with Smart Array Controller on DL 580 Gen 8.

Can anyone confirm for me dl580 Gen 8's P830i array controller is onboard, and i have to replace the whole system board (P/N: 735511-001) to replace this controller?

Btw, I have try to replace array controller to handle error 1798: Cache Module Self-Test Error Occurred - Caching is disabled. I try to upgrade firmware, replace cache module, replace Capacitor Pack (battery of cache module), even change the SPI board (because I see the cache module attached here). But the Cache Module still error. Will replacing the array controller (replacing the mainboard because of the onboard controller) can solve my problem?

Hope someone can answer my problem. Thanks

Re: HPE DL580 Gen 8 Raid Controller

BPSingh — Mon, 08 May 2023 12:46:53 GMT

Greetings!

For HPE DL580 Gen8 Raid Controller, the storage controller is on the SPI board.

For the mentioned error, the suspected part is the cache module.

https://techlibrary.hpe.com/docs/iss/shared/gen9/error/Advanced/Content/231615.htm

Please ensure if you have replaced the correct part and also that the replaced parts are good known.

https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-c04152543

Re: HPE DL580 Gen 8 Raid Controller

Sunitha_Mod — Fri, 26 May 2023 11:29:33 GMT

Hello @nvk,

Let us know if you were able to resolve the issue.

If you have no further query and you are satisfied with the answer then kindly mark the topic as Solved so that it is helpful for all community members.