topic Re: ML150 G9 - Additional USB devices not recognised in ProLiant Servers (ML,DL,SL)

ML150 G9 - Additional USB devices not recognised

RCFM_Tech — Wed, 28 Jun 2023 16:05:12 GMT

Product: ML150 G9 and DL320 G6

Operating System: Microsoft Windows 10 (64-bit)

I have a ML150 G9 (and a DL320 G6 server) running Windows 10 Pro at the local Community Radio Station.

It has USB devices connected to it that work perfectly.
However, when I put an additional USB device in, it does not recognise it and says it failed recognition.

For instance, I have a Presonus Musicbox USB96 already on it and working just fine. If I plug another into it, it is not recognised.
Another instance - no USB drives are recognised - either USB Thumbdrives or external USB hard drives (SSD and HDD).
When the external bootable USB HDD is attached at bootup, it boots up fine. When booted from the internal drive, the same external HDD is not recognised.

Windows does not have a driver for "Base System Device" and "IPMI Interface" in Device Manager. Is this part of the problem ?

Is there a known cure for not recognising additional USB devices ?

Any assistance appreciated.

Re: ML150 G9 - Additional USB devices not recognised

TVVJ — Wed, 28 Jun 2023 15:07:34 GMT

Hello,

The driver available for USB is for Windows server Operating System. Click here for the driver.

As the base system drivers are also missing, you may want to install the "HPE ProLiant Gen9 Chipset Identifier for Microsoft Windows Server 2016 and Microsoft Windows Server 2019", and the "iLO 4 Channel Interface Driver for Windows". Click here for the drivers. Once again they are available only for Windows server operating systems.

Regards,

Re: ML150 G9 - Additional USB devices not recognised

Sunitha_Mod — Thu, 13 Jul 2023 07:00:33 GMT

Hello @RCFM_Tech,

Let us know if you were able to resolve the issue.

If you have no further query and you are satisfied with the answer then kindly mark the topic as Solved so that it is helpful for all community members.

Re: ML150 G9 - Additional USB devices not recognised

RCFM_Tech — Mon, 17 Jul 2023 06:03:44 GMT

@TVVJ

Hi,

The issue remains unsolved.
As you stated "Once again they are available only for Windows server operating systems.", and I do not have that.
As in my original post, I am running Windows 10.

If there is a way to get this driver to be loaded into Win 10, I would be very happy to do so.

Regards,
Chris M

Re: ML150 G9 - Additional USB devices not recognised

TVVJ — Wed, 19 Jul 2023 14:04:38 GMT

Hello,

HPE provides drivers for supported server Operating System and not for desktop Operating Systems. The supported server Operating Systems include from the following vendors:

Microsoft
Red Hat
Oracle
Suse

Regards,