topic Re: failed after firmware update in ProLiant Servers (ML,DL,SL)

failed after firmware update

pasfour — Tue, 17 Oct 2023 10:53:31 GMT

after a firmware update for my ml110 gen10 when i press f10 it shows me the update page then unable to locate instance for log service and it stuck there

Re: failed after firmware update

Suman_1978 — Tue, 17 Oct 2023 09:43:26 GMT

Hi,

Which Firmware was updated?
Does the server boot to operating system?
Is there any error message during POST?

Thank You!
I work with HPE but opinions expressed here are mine.
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Re: failed after firmware update

thutchings — Fri, 20 Oct 2023 15:17:32 GMT

Hello,

If you only seem to have problems when booting into IP (F10) then it could be that you upgraded the firmware on the server to a version that the version of IP on the server cannot communicate with properly. It may be necessary to also update IP to a newer version too. I would upgrade your version of IP and see if the same problem occurs:

https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_92a67eb35f1f429bb007a6dbc8

Regards