topic Re: Base System Device Drivers missing. in ProLiant Servers (ML,DL,SL)

Base System Device Drivers missing.

Fosters123 — Fri, 02 Feb 2024 03:42:32 GMT

We have DL360 gen10 Plus and just run SPP - 'P64606_001_gen10spp-2023.09.00.00-SPP2023090000.2023_0902.19'.

However, Base System Device Drivers still missing.

Hardware Ids:

PCI\VEN_8086&DEV_09AB&SUBSYS_00008086&REV_00

PCI\VEN_8086&DEV_09AB&SUBSYS_00008086

PCI\VEN_8086&DEV_09AB&CC_088000

PCI\VEN_8086&DEV_09AB&CC_0880

Thanks.

Re: Base System Device Drivers missing.

Suman_1978 — Fri, 02 Feb 2024 03:17:52 GMT

Hi,

What is the Operating System on this server?
This Base System Device is caused by iLO, Chipset or Graphics drivers.
Do install them individually and check.
Here is the link.

Thank You!
I work with HPE but opinions expressed here are mine.
HPE Tech Tips videos on How To and Troubleshooting topics

Re: Base System Device Drivers missing.

Fosters123 — Mon, 05 Feb 2024 14:11:35 GMT

Hi Suman_1978,

Thanks for reponse, we have installed both Chipset or Graphics drivers and it is still same.

Please find the screenshot below.

https://prnt.sc/r-aVXqHiuf2y

Re: Base System Device Drivers missing.

Greeshma21 — Tue, 06 Feb 2024 03:46:57 GMT

Hi @Fosters123

You may refer to this video. It might help you.

Regards,
Greeshma

Re: Base System Device Drivers missing.

Suman_1978 — Tue, 06 Feb 2024 03:49:37 GMT

Hi,

Which version of Windows is installed on this server?

Try the iLO 5 Channel Interface Driver for Microsoft Windows Server.

Thank You!
I work with HPE but opinions expressed here are mine.
HPE Tech Tips videos on How To and Troubleshooting topics