topic Re: Unique ID for a proliant gen 10+/11 servers in ProLiant Servers (ML,DL,SL)

Unique ID for a proliant gen 10+/11 servers

BharathKKB — Mon, 05 Feb 2024 14:34:21 GMT

The server serial no. changes as is widely known. Thus it cannot be used as a unique id for a server. Is there any other way of uniquely identifying a server across hardware replacements and firmware changes ? I discovered asset tag but looks like it needs to be set and locked by a user. Another attribute is UUID. Is this the same as UUID exposed by the redfish service ?

Dell has something called server tag wondering if we ahve anything similar.

Regards,

Bharat

Re: Unique ID for a proliant gen 10+/11 servers

TVVJ — Mon, 05 Feb 2024 14:03:24 GMT

Hello,

The server's serial number uniquely identifies it. In the instance of the changing the system board, the serial number is updated by the service engineer to continue to uniquely identify it.

Regards,

Re: Unique ID for a proliant gen 10+/11 servers

BharathKKB — Tue, 06 Feb 2024 05:46:59 GMT

Many thanks for the reply. Recently one of our servers' serial number changed and hence the query. The board was definitely not changed. Perhaps some firmware was changed. There was no technician onsite to update the serial no. Is there any official document on this ? Or about other attributes to uniquely id the server ?

Thank you in advance.

Regards,

Bharat

Re: Unique ID for a proliant gen 10+/11 servers

TVVJ — Tue, 06 Feb 2024 05:51:12 GMT

Hello,

When a firmware is updated the serial number in no way gets changed or corrupted.

Regards,

Re: Unique ID for a proliant gen 10+/11 servers

BharathKKB — Tue, 06 Feb 2024 05:54:22 GMT

Many thanks. Can you pls. point me to soem official documentation for this ?

Re: Unique ID for a proliant gen 10+/11 servers

TVVJ — Tue, 06 Feb 2024 06:03:06 GMT

Hello,

There is no official documentation that would state explicitly as "If any firmware is updated, the server's serial number would not change".

This is not an expected behaviour of any electronic product. If such a thing has happenned, then it would be recommended to log a case with HPE Support using the HPE Support Center Case Manager explaining in detail- the all activity that was perforemd on the server and the result of each activity.

Regards,

Re: Unique ID for a proliant gen 10 /11 servers

BharathKKB — Tue, 06 Feb 2024 09:11:37 GMT

I asked for a documentation not disclaimer. Off course i was not clear. So what I want is the official documentation that
1) Explains what does identify a server uniquely across reboots and any kind of upgrade, change of oem and partner and hpe parts where applicable and,
2) Documentation on how a user can update serial number when required. And if need be extra steps for ensuring this persists across reboots.

And I will raise a support case for this information.

Thank you again,
Regards,
Bharat