topic Re: In place upgrade from Windows server 2016 to 2022 in ProLiant Servers (ML,DL,SL)

In place upgrade from Windows server 2016 to 2022

Ivan_Teglia — Mon, 26 Feb 2024 14:01:01 GMT

I need to upgrade a server DL360 gen10 to Windows server 2022 for software compatibility reason fron an installed Windows server 2016. The server is compaatible with Windows server 2022 and Microsoft certify the possibility do do an in place upgrade directly from 2016 to 2022.

But i have a big issue, the server is installed in Italian language and when i start the media (Windows server 2022 HP ROK edition) it try to install it in english language, this dont permit me to do an inplace upgrade retaing app and files as installed now but just a scratch install from new (the keep file and app option is grayed out). There's a way to start the setup.exe (is a multilenguage installation if started from boot, i verified that) in italian language? So i can keep my file and up?

Regards, Ivan.

Query: In place upgrade from Windows server 2016 to 2022 - Prolaint server - DL360 gen10

support_s — Sat, 17 Feb 2024 13:51:21 GMT

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1. HP ProLiant DL360 G4p Server - Option Parts

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Re: In place upgrade from Windows server 2016 to 2022

Suman_1978 — Mon, 26 Feb 2024 10:45:17 GMT

Hi,

Please refer to the QuickSpecs and see which part number you have bought.
Language Code Key

Further help is here:
https://community.hpe.com/t5/alliances/windows-server-2022-is-here-how-to-implement-it-on-hpe-proliant/ba-p/7153607
https://community.hpe.com/t5/alliances/get-answers-to-all-your-hpe-rok-for-windows-server-questions/ba-p/7171706

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Re: In place upgrade from Windows server 2016 to 2022

Ivan_Teglia — Mon, 26 Feb 2024 14:38:22 GMT

Hi,

we bought P46171-A21, which is a Windows 2022 standard edition for European region including Italian lenguage .

Regards,

Ivan.

Re: In place upgrade from Windows server 2016 to 2022

Suman_1978 — Tue, 27 Feb 2024 03:37:45 GMT

Hi,

Keep personal files and apps option is greyed out, this can happen due to selecting a different language for the Windows installation compared to the language currently in use.

This is not a hardware issue, there are some articles on the internet which can help you fix it, but make sure you have taken a backup of your data before proceeding.

Data integrity is customer responsibility. HPE recommends having data backup frequently and before performing any activity so that it can be restored during disaster recovery.

Some hints from other portals:
https://tips2fix.com/fix-why-is-keep-personal-files-and-apps-greyed-out-windows-11-and-10/
https://answers.microsoft.com/en-us/windowserver/forum/all/keep-personal-files-and-apps-option-greyed-out/15b6fd41-6cce-4769-8fc0-b42c7f4c65f3

Thank You!
I work with HPE but opinions expressed here are mine.
HPE Tech Tips videos on How To and Troubleshooting topics

Re: In place upgrade from Windows server 2016 to 2022

Diheich — Mon, 18 Mar 2024 06:20:18 GMT

@Ivan_Teglia Hi Ivan,

Were you able to solve it?

I'm exactly in the same situation as you.
I followed all the HP and Microsoft guidelines by removing unsupported roles, updating the drivers and yet it doesn't give me the option to keep the files.

I also have the server in Italian, Swiss region and I purchased a new Windows Server 2022 STD ROK license from HP.

Re: In place upgrade from Windows server 2016 to 2022

Ivan_Teglia — Mon, 18 Mar 2024 08:27:09 GMT

Hi,

no solutions to it, I tried several switches, but nothing helps.

Seems the ROK ISO doesn’t have an option to do an in place upgrade in other language than English, even if installing directly starting from the disk or ISO you have the multiple language option.

HP state that is not a hardware issue, true, but it's a software issue with a software they supply.

I'm sorry i can't be of any help to you.

Re: In place upgrade from Windows server 2016 to 2022

Diheich — Mon, 18 Mar 2024 09:00:32 GMT

Thanks for the reply!

I solved the problem by setting the server to it-IT (previously it was to it-CH), eliminating all other additional languages and downloading the official Microsoft Server 2022 STD it-IT ISO.

It was really a language problem.

Re: In place upgrade from Windows server 2016 to 2022

Ivan_Teglia — Mon, 18 Mar 2024 16:16:20 GMT

Good to know.

How did you manage with the license? I don't think license number for HP ROK work on a standard Microsoft Server.

Ivan

Re: In place upgrade from Windows server 2016 to 2022

Diheich — Mon, 18 Mar 2024 16:23:21 GMT

Instead it worked, I entered my HP ROK license number into the original Italian image of Microsoft Server 2022 and it was accepted and activated correctly.