topic Re: Query: HPE DL380 Gen10 Fan Noise in ProLiant Servers (ML,DL,SL)

HPE DL380 Gen10 Fan Noise

sdfafafafa — Fri, 10 May 2024 02:41:11 GMT

We have a few VMs and two drive arrays on a DL380 Gen10 server. After a recent firmware and OS update (ESXi customized 7.0.3 from HP) the fan speeds have doubled and now run at 29-49%, which is obnoxiously loud. Nothing about the environment or the load has changed. Does anyone have any suggestions? We've been putting up with this for a week now.

Query: HPE DL380 Gen10 Fan Noise

support_s — Tue, 30 Apr 2024 16:25:31 GMT

System recommended content:

1. HPE ProLiant DL380 Gen10 Server - Spare Parts

2. HPE ProLiant DL380 Gen10 Plus Server - Overview

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Re: Query: HPE DL380 Gen10 Fan Noise

Kadeh — Mon, 16 Sep 2024 09:26:54 GMT

Did you have any luck resolving this? I'm having the same issue with 2 DL380 Gen 10s and the only change I'm aware of is iLO updating to 3.04

Re: Query: HPE DL380 Gen10 Fan Noise

BPSingh — Mon, 06 May 2024 15:07:56 GMT

Greetings!

As per the screenshot, I could see 3rd party drives. Please test the server with HPE drives and check the result.

Re: Query: HPE DL380 Gen10 Fan Noise

sdfafafafa — Mon, 16 Sep 2024 09:31:36 GMT

The non HP drives have never been a problem until the firmware update - The server ran fine for a full calendar year. We can test this after hours.

Re: Query: HPE DL380 Gen10 Fan Noise

BPSingh — Mon, 16 Sep 2024 09:28:01 GMT

-> Also verify Ambient/environmental temperature where the server is located.

-> Verify that all air baffles and required blanks, such as drive blanks, processor heatsink blanks, power supply blanks, etc., are installed. to ensure proper air flow within server.

-> Please ensure thermal configuration is set to Optimal cooling

https://techlibrary.hpe.com/docs/iss/proliant-gen10-uefi/s_select_thermal_config.html

Re: Query: HPE DL380 Gen10 Fan Noise

sdfafafafa — Mon, 16 Sep 2024 09:34:15 GMT

@BPSingh We removed all non-HP drives and rolled back system BIOS to 2.7.2 and the fan noise is still very high. Does anyone have any further suggestions? Nothing else has changed in the environment, ambient temperatures are stable.

Re: Query: HPE DL380 Gen10 Fan Noise

BPSingh — Mon, 16 Sep 2024 09:31:11 GMT

Greetings!

Please check the version of ILO, SPS and Innovation Engine running on the server. Update to the latest version and check the result. If the issue continues, please create a support case and provide the AHS logs so we can pinpoint the root cause.

Re: HPE DL380 Gen10 Fan Noise

Daruaw — Mon, 16 Sep 2024 09:27:42 GMT

We are experiencing the same after updating to iLO 3.04. We have reverted back to 3.03 at the moment.

It looks like after updating to 3.04 the temperature sensor 27 for embedded lom is missing:

sensors on 3.03:

sensors on iLO 3.03

sensors on 3.04
sensors on iLO 3.04

fan speed on 3.04:

fan speed on iLO 3.04

device inventory (we have 331i too)

device inventory

답변: HPE DL380 Gen10 Fan Noise

kwkwongarionit.com — Mon, 16 Sep 2024 09:34:48 GMT

Downgrade the ilo firmware.

3.04 > 3.03

Resolve after Downgrade.

답변: HPE DL380 Gen10 Fan Noise

ARCUS-IT — Mon, 16 Sep 2024 09:08:35 GMT

Update ilo to 3.06, sensor 27-LOM is active and fan speed is normal: