topic Re: ML110 G10 Fan Noise after Firmware Upgrade / Installing and removing a NIC in HPE ProLiant Servers (ML,DL,SL)

ML110 G10 Fan Noise after Firmware Upgrade / Installing and removing a NIC

gvgvvb — Fri, 10 May 2024 11:15:37 GMT

Greetings,

we run a ML 110 Gen 10 with an 4210 CPU, 6x16GB Ram, aP408i-p Smart Array Controller with 5 SAS 900GB 12G HDDs, Sitting in one Bay, 1-4 in Raid 10, 8 as Standby Spare.

Softwarewise we now run Esxi in 7.0.3 VMware ESXi 7.0.3 Build-21930508 Update 3 Patch 95.

The Server was sitting in my Office, running at max 35% Fan Speed on Hot days (26°C Intake - Office has an AC)

Trouble begann because we needed to upgrade to VMWare ESxi 7.0.3 from 7.0.1. One of the VMs required the newer "Hardware"...

After consulting our external IT Support, the choosen path was to let the SPP 2024.04.00.00 run and after that upgrade ESXI.

Additionally we wanted to add 10g Networking with a Hewlett Packard 530SFP+ LAN-Adapter 2x SFP+ PCIe 2.0 x8.
It showed up in ILO but Status was Unkown.

Unfortunatley I had the stuip Idea that it would be a good thing to install the card before runinng the SPP.

Anyways SPP and ESXI completed.

Shortly after one disk changed to failed. HotSpare spun up. After replacing the Raid is healty again.

The Problem is the Fan Speed is now much higher than before the whole procedure. I removed the NIC for good. Yet the fanspeeds wont go down to old levels.

There is no difference between Optimal Cooling and Enhanced CPU Cooling. Fans settle around 30% and 60%.

Firmware:

We tried long power down, confirm propper fit of Dimm and Cards. Dust is cleaned, all baffels are installed.

Any suggestions what to do or where to look would be much welcome...

best regards

Re: ML110 G10 Fan Noise after Firmware Upgrade / Installing and removing a NIC

Sham82 — Mon, 16 Sep 2024 09:23:01 GMT

Hello,

The Network Card 530SFP+ is not Compatible card for ML110 Gen10 Server (as you mentioned you removed it now)
Also please let us know what is the AMS version installed , if not installed please install from below link:

https://support.hpe.com/connect/s/softwaredetails?language=en_US&collectionId=MTX-0079523a49814f07&tab=Installation+Instructions&softwareId=MTX_53dfb812314b47e2b4944fab92

Regards
HPE

Re: ML110 G10 Fan Noise after Firmware Upgrade / Installing and removing a NIC

gvgvvb — Mon, 06 May 2024 17:03:54 GMT

Hello,

Ty for replying.

Ams ist installed in both ilo and esxi.

How ever there are Versions for Gen 10 and Gen 11 installed.

I'll attach Screenshots of both

Re: ML110 G10 Fan Noise after Firmware Upgrade / Installing and removing a NIC

Sham82 — Tue, 07 May 2024 13:47:47 GMT

Hello,
If AMS is not installed, please install , reboot the server

and let us know the status.

Regards

HPE

Re: ML110 G10 Fan Noise after Firmware Upgrade / Installing and removing a NIC

gvgvvb — Mon, 16 Sep 2024 09:32:12 GMT

Hello,

This is installed on the Server:

HPE Software

amsdComponent 701.11.9.5.16-1 amsdComponent: Agentless Management Service for Gen10 and Gen10Plus amsdvComponent 701.11.5.0.2-1 amsdvComponent: Agentless Management Service for Gen11

This is installed in vmware esxi 7.0.3:

amsd Agentless Management Service for Gen10 and Gen10Plus 701.11.9.5.16-1OEM.701.0.0.16850804 HPE Donnerstag, 04. April 2024, 19:53:25 +0200 amsdv Agentless Management Service for Gen11 701.11.5.0.2-1OEM.701.0.0.16850804 HPE Donnerstag, 04. April 2024, 19:53:25 +0200

Status on AMS is OK:

Re: ML110 G10 Fan Noise after Firmware Upgrade / Installing and removing a NIC

Sham82 — Wed, 08 May 2024 11:58:33 GMT

Hello,

We would need to investigate the logs.
Request you to log HPE support case.

Regards
HPE

Re: ML110 G10 Fan Noise after Firmware Upgrade / Installing and removing a NIC

gvgvvb — Mon, 16 Sep 2024 09:25:38 GMT

Hello,

the file was upoaded to infosight, or should i send it somewhere else?
br

Re: ML110 G10 Fan Noise after Firmware Upgrade / Installing and removing a NIC

Sham82 — Thu, 09 May 2024 08:05:45 GMT

Hello,

please use below link to Log a Support case:

https://techlibrary.hpe.com/docs/iss/shared/troubleshoot_gen10/GUID-3A93F4F5-D1B0-47D0-97E9-2D7466D16D86.html

Regards

HPE

Re: ML110 G10 Fan Noise after Firmware Upgrade / Installing and removing a NIC

Makeku — Thu, 24 Oct 2024 22:25:40 GMT

HI, i've updated a server ML110 gen10 with SPP 2024.09 and now the fans spin faster, the noise is more than normally,

Fan Location Redundant Status Speed Fan 1 System N/A OK 43% Fan 3 System N/A OK

86%

Embedded Video Controller 2.5 Embedded Device HPE Ethernet 1Gb 2-port 332i Adapter - NIC 20.30.41 Embedded LOM HPE Smart Array P408i-p SR Gen10 7.11 PCI-E Slot 1 HPE Smart Storage Energy Pack 1 Firmware 0.70 Embedded Device iLO 5 3.09 Oct 08 2024 System Board Innovation Engine (IE) Firmware 0.2.3.0 System Board Intelligent Platform Abstraction Data 16.1.0 Build 21 System Board Intelligent Provisioning 3.64.2 System Board Power Management Controller Firmware 1.1.4 System Board Power Management Controller FW Bootloader 1.1 System Board Power Supply Firmware 2.03 Bay 1 Power Supply Firmware 2.00 Bay 2 Redundant System ROM U33 v3.30 (07/31/2024) System Board Server Platform Services (SPS) Descriptor 1.2 0 System Board Server Platform Services (SPS) Firmware 4.1.5.2 System Board System Programmable Logic Device 0x17 System Board System ROM U33 v3.34 (09/30/2024) System Board

Embedded Device HPE Smart Stor Hybridcap 01 0.70 Enabled Embedded Device Embedded Video Controller 2.5 Enabled Embedded LOM HPE Ethernet 1Gb 2-port 332i Adapter - NIC 20.30.41 Enabled PCI-E Slot 1 HPE Smart Array P408i-p SR Gen10 B 7.11

Enabled