topic Re: Uncorrectable Memory Error ((Processor 1, Memory Module 1) in ProLiant Servers (ML,DL,SL)

Uncorrectable Memory Error ((Processor 1, Memory Module 1)

Adesh6 — Tue, 14 May 2024 01:17:31 GMT

DL380 G9 we are phassing the issue with this server in IML showing error " Uncorrectable Memory Error ((Processor 1, Memory Module 1)" now we have repleced the memory slot 1 but now server starting to reboot again and again.

Re: Uncorrectable Memory Error ((Processor 1, Memory Module 1)

TVVJ — Mon, 16 Sep 2024 09:32:36 GMT

Hello,

Please update the server's BIOS and see if it helps.

Regards,

Re: Uncorrectable Memory Error ((Processor 1, Memory Module 1)

shuff — Mon, 16 Sep 2024 09:30:47 GMT

IMO, 3 possible causes:

1. module seated incorrectly -- try reseating it

2. system board is fried. You can try this module on another server (if you have one)

3. BIOS needs update as mentioned earlier

Re: Uncorrectable Memory Error ((Processor 1, Memory Module 1)

Sunitha_Mod — Wed, 08 May 2024 15:29:45 GMT

Hello @Adesh6,

Let us know if you were able to resolve the issue.

If you have no further query and you are satisfied with the answer then kindly mark the topic as Solved so that it is helpful for all community members.

Re: Uncorrectable Memory Error ((Processor 1, Memory Module 1)

Rama2 — Mon, 16 Sep 2024 09:32:30 GMT

Check if you're getting any UMCE, along with Uncorrectable Memory Error

We recommend you to log a support ticket with HPE so that we can review the logs and share the action plan.

Re: Uncorrectable Memory Error ((Processor 1, Memory Module 1)

Adesh6 — Tue, 14 May 2024 09:46:22 GMT

Hi Sunitha,

Issue has been resolved

Thank you for assist.

Re: Uncorrectable Memory Error ((Processor 1, Memory Module 1)

Sunitha_Mod — Tue, 14 May 2024 11:26:31 GMT

Hello @Adesh6,

That's Awesome!

We are extremely glad to know the issue has been resolved. We appreciate you for keeping us posted.