topic Re: HPE Smart Array P840 Controller & MB014000JYCJV in ProLiant Servers (ML,DL,SL)

HPE Smart Array P840 Controller & MB014000JYCJV

Rhapthorne — Wed, 03 Jul 2024 13:31:52 GMT

Hello;
Our Server DL380 Gen9 with HPE Smart Array P840 Controller v7.00
Does not recognize the MB014000JYCJV SAS HDD....
Any Ideas?
Edit: System Rom 11/23/2021

Re: HPE Smart Array P840 Controller & MB014000JYCJV

SydUmar_1 — Mon, 16 Sep 2024 09:22:55 GMT

Hello @Rhapthorne
It appears that the drive model is not supported on Gen9 servers. Please refer to the part usage details in this link - https://partsurfer.hpe.com/Search.aspx?SearchText=P11518-001 :

Re: HPE Smart Array P840 Controller & MB014000JYCJV

Rhapthorne — Mon, 16 Sep 2024 09:22:02 GMT

Thank you for the reply.
The Conclussion is that the Tray in which the Drive is deliverd is not compatible to gen 9.
i disasembled one and put it i a dump drivetray, the drive was recognized. but ilo says its not trusted. thanks. closed