topic Re: UNABLE TO BOOT NORMALLY in ProLiant Servers (ML,DL,SL)

UNABLE TO BOOT NORMALLY

JACKIS — Wed, 10 Jul 2024 12:04:42 GMT

I HAD A CRASHED WITH MY SERVER HP PROLIANT ML350 GEN10. ACTUALLY I CAN ACCESS REMOTELY BUT THE SERVER REFUSES TO BOOT NORMAALLY. I BOOT TO ILO,

Re: UNABLE TO BOOT NORMALLY

rabindra11sharm — Mon, 16 Sep 2024 09:25:51 GMT

Dear JACKIS

As per your provided information your server crashed earlier, and now able to boot normally. I think its boot order might be affected. Request you to provide correct and full information to get proper help from us. anyways please check your BIOS configuration boot section From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Boot Options > Boot Order Policy

Select a setting.
- Retry Boot Order Indefinitely—The system continuously attempts the boot order until a bootable device is found.
- Attempt Boot Order Once—The system attempts to execute all items in the boot menu once, and halts the system.
- Reset After Failed Boot Attempt—The system attempts to execute all items once, and reboots the system.
Save your setting.

for Boot Mode

From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Boot Options > Boot Mode.

Select a setting.
- UEFI Mode (default)—Configures the system to boot to a UEFI compatible operating system.
- Legacy BIOS Mode—Configures the system to boot to a traditional operating system in Legacy BIOS compatibility mode.
Save your setting.
Reboot the server.

If every thing is Okey, then in POST screen press F10 for Intelligent Provisioning Option. select option Perform Maintenance > HPE Smart Storage Administrator (HPE SSA) > Actions, click Configure > Set Bootable Logical Drive/Volume > —Sets the primary and secondary boot logical drives and volumes. Local logical drives as well as remote logical drives and volumes are listed for selection.

Reboot your system and check.

I could provide you with clear and helpful instructions.If you have any more questions or need further assistance, don't hesitate to ask. I'm here to help! Have a great day!

Re: UNABLE TO BOOT NORMALLY

JACKIS — Mon, 16 Sep 2024 09:20:57 GMT

@rabindra11sharm

this image was taken via my laptop in ilo inierface

this im

Re: UNABLE TO BOOT NORMALLY

rabindra11sharm — Thu, 11 Jul 2024 05:44:37 GMT

Dear JACKIS

It seems that monitor display might be slightly tiltd in right side. try to adjust by physical monitor, and adjust by pressing keys on monitor.

Might be resolved the issue.

Re: UNABLE TO BOOT NORMALLY

JACKIS — Mon, 16 Sep 2024 09:36:05 GMT

this issue happens after an electric shock. the former monitor is still
working on another computer. the built in video adapter has failed to work,
we replace it with a pcie card. the server display normally now , make the
post but stuck on hpe enterprise logo while we can remotely gain access in
the ilo interface on another computer via the server ip. I don't think it
is something about monitor. please could a private conversation about it?

Re: UNABLE TO BOOT NORMALLY

rabindra11sharm — Mon, 16 Sep 2024 09:32:17 GMT

Dear JACKIS

As per above note, after electric shock, on board display getting faulty. now you are useing a PCI card on which this display given.

Please use recommended part inside the server. Please check for HDMI/ DVI display card. installed VGA card might be not supported properly.