topic Re: HP server running 2008 R2 is shutting down unexpectedly with health LED blinking red in ProLiant Servers (ML,DL,SL)

HP server running 2008 R2 is shutting down unexpectedly with health LED blinking red

Safeerali — Tue, 30 Jul 2024 05:17:21 GMT

We are running a server 2008 R2 on Prolient DL380 G7 as sharepoint server.

For the past few days, the server goes off unexpectedly. The health LED start blinking red.

I have checked all the system logs & hp management logs. Not showing any issues or supicious logs.

How can i identify the root cause?

Re: HP server running 2008 R2 is shutting down unexpectedly with health LED blinking red

TVVJ — Mon, 29 Jul 2024 09:46:53 GMT

Hello,

Please review section "Systems Insight Display LED combinations" on page 88 of the HP ProLiant DL380 G7 Server Maintenance and Service Guide for isolating the issue when the health LED is blinking red.

Regards,

Re: HP server running 2008 R2 is shutting down unexpectedly with health LED blinking red

laylataylor724 — Tue, 30 Jul 2024 05:12:59 GMT

Our HP server, running Windows Server 2008 R2, has been shutting down unexpectedly, with the health LED blinking red. We're trying to understand the root cause of this issue. Has anyone encountered a similar problem and found a solution? Additionally, we're considering using statistical analysis services to analyze logs and patterns to identify potential hardware failures or system errors. Has anyone used such services for diagnosing server issues? Any insights or recommendations would be greatly appreciated!

[Moderator edit: Removed the 3rd party link.]

Re: HP server running 2008 R2 is shutting down unexpectedly with health LED blinking red

Safeerali — Fri, 02 Aug 2024 05:03:58 GMT

@TVVJ I have checked all, but doesnt find the combinations there. In my case system shut down automatically, health indicator flashing red & power btn is amber.

Everything else, including the logs are showing it normal. attached pics for referance, fist one when it is off & second one is running status.

stopped status running

Thank You

Re: HP server running 2008 R2 is shutting down unexpectedly with health LED blinking red

TVVJ — Fri, 02 Aug 2024 06:48:05 GMT

Hello,

For further assistance it is suggested that you may contact HPE Support so that an HPE technician assists you. You may use the feature "Create Case" in HPE Support Center for logging a case.

Regards,