https://community.hpe.com/t5/proliant-servers-ml-dl-sl/hpe-proliant-dl380-gen9-server-cache-module-status-failed/m-p/7225929#M189158 <P style="margin: 0;"><STRONG>System recommended content:</STRONG></P> <P style="margin: 0;">1. <A href="https://hpe.to/6602ogXDa" target="_blank" rel="noopener">HPE ProLiant DL380 Gen9 Server - Product Information Reference | System components</A></P> <P style="margin: 0;">&nbsp;</P> <P style="margin: 0;">Please click on "Thumbs Up/Kudo" icon to give a "Kudo".</P> <P style="margin: 0;">&nbsp;</P> <P style="margin: 0;">Thank you for being a HPE valuable community member.</P> Mon, 23 Sep 2024 14:40:30 GMT support_s 2024-09-23T14:40:30Z https://community.hpe.com/t5/proliant-servers-ml-dl-sl/hpe-proliant-dl380-gen9-server-cache-module-status-failed/m-p/7225919#M189156 <P>Today, I have a problem with the "HP Smart Array P440ar Controller" of the HPE ProLiant DL380 Gen9 Server.</P> <P>I attached the AHS log.</P> <P><SPAN>Could someone please assist me in fixing this problem?</SPAN></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Cache.jpg" style="width: 400px;"><img src="https://community.hpe.com/t5/image/serverpage/image-id/144495iAC563B68A056F0DD/image-size/medium?v=v2&amp;px=400" role="button" title="Cache.jpg" alt="Cache.jpg" /></span></P> <P><FONT size="1 2 3 4 5 6 7">[Moderator edit: Erased the confidential info.]</FONT></P> Tue, 01 Oct 2024 06:42:32 GMT https://community.hpe.com/t5/proliant-servers-ml-dl-sl/hpe-proliant-dl380-gen9-server-cache-module-status-failed/m-p/7225919#M189156 RenySolomon 2024-10-01T06:42:32Z https://community.hpe.com/t5/proliant-servers-ml-dl-sl/hpe-proliant-dl380-gen9-server-cache-module-status-failed/m-p/7225929#M189158 <P style="margin: 0;"><STRONG>System recommended content:</STRONG></P> <P style="margin: 0;">1. <A href="https://hpe.to/6602ogXDa" target="_blank" rel="noopener">HPE ProLiant DL380 Gen9 Server - Product Information Reference | System components</A></P> <P style="margin: 0;">&nbsp;</P> <P style="margin: 0;">Please click on "Thumbs Up/Kudo" icon to give a "Kudo".</P> <P style="margin: 0;">&nbsp;</P> <P style="margin: 0;">Thank you for being a HPE valuable community member.</P> Mon, 23 Sep 2024 14:40:30 GMT https://community.hpe.com/t5/proliant-servers-ml-dl-sl/hpe-proliant-dl380-gen9-server-cache-module-status-failed/m-p/7225929#M189158 support_s 2024-09-23T14:40:30Z https://community.hpe.com/t5/proliant-servers-ml-dl-sl/hpe-proliant-dl380-gen9-server-cache-module-status-failed/m-p/7226255#M189231 <P dir="auto" style="margin: 0;">Hello <a href="https://community.hpe.com/t5/user/viewprofilepage/user-id/2174340">@RenySolomon</a><BR /><BR /></P> <P dir="auto" style="margin: 0;">Thank you for your post.</P> <P dir="auto" style="margin: 0;">1. please Check for loose controller and power source cables inside the server.<BR />2. Update the controller firmware.&nbsp;<BR />3. please replace the &nbsp;Smart Storage Battery&nbsp;<BR />4. If the issue remains , you will need to replace the Smart Array Controller ( cache is embedded on the Smart Array controller board (not removable).<BR /><BR /></P> <P dir="auto" style="margin: 0;">Regards<BR />HPE</P> Mon, 30 Sep 2024 07:00:57 GMT https://community.hpe.com/t5/proliant-servers-ml-dl-sl/hpe-proliant-dl380-gen9-server-cache-module-status-failed/m-p/7226255#M189231 Sham82 2024-09-30T07:00:57Z