topic Re: Query: Server Critical Fault (Service Information: Power On Fault, Processor(Intel), P in ProLiant Servers (ML,DL,SL)

Server Critical Fault (Service Information: Power On Fault, Processor(Intel), Processor 1

riponmiah — Thu, 29 Aug 2024 04:37:11 GMT

Server Critical Fault (Service Information: Power On Fault, Processor(Intel), Processor 1 (02h)) error showing with ILO, This is HP 350 Gen10 server. Could you please help me about put solution for this?

Re: Server Critical Fault (Service Information: Power On Fault, Processor(Intel), Processo

rabindra11sharm — Mon, 16 Sep 2024 09:09:36 GMT

Dear riponmiah

Please remove power cables press and hold power switch for 20-30 seconds, again restore power and check. if same, please remove the PROC check all the pins in PROC socket is proper or banned. reseat PROC and check, swap between both PROC and check. Please upgrade firmware to latest for BIOS and iLO and check. Also Please check and confirm PROC 1 getting heated or not?? Server booted or not??

Let me know after this activity.

Query: Server Critical Fault (Service Information: Power On Fault, Processor(Intel), Processor 1

support_s — Mon, 09 Sep 2024 11:16:41 GMT

Hello,

Let us know if you were able to resolve the issue.

If you have no further query, and you are satisfied with the answer then kindly mark the topic as Solved so that it is helpful for all community members.

Please click on "Thumbs Up/Kudo" icon to give a "Kudo".

Thank you for being a HPE valuable community member.

Re: Query: Server Critical Fault (Service Information: Power On Fault, Processor(Intel), P

hpesfd — Tue, 15 Oct 2024 13:31:49 GMT

Good morning, i have the same problem.

have you other solutions?

Re: Query: Server Critical Fault (Service Information: Power On Fault, Processor(Intel), P

Mr_Techie — Tue, 22 Oct 2024 07:51:36 GMT

@hpesfd wrote:
Good morning, i have the same problem.
have you other solutions?

Hello @hpesfd

Did you tried the suggestions shared by @rabindra11sharm ?

Let me know.