topic Query: DL180 gen9 22 ilo zone temperature issue in ProLiant Servers (ML,DL,SL)

DL180 gen9 22 ilo zone temperature issue

Mak1000 — Fri, 18 Oct 2024 03:51:51 GMT

I have issue on a DL180 gen9 server, that wrong temperature indication causes server to restart. The ilo 4 indicates a high temperature in 22 ilo zone sensor. Any solutions? Thanks

Query: DL180 gen9 22 ilo zone temperature issue

support_s — Thu, 17 Oct 2024 17:30:11 GMT

System recommended content:

1. HP Integrated Lights-Out 2 User Guide

2. Integrated Lights-Out technology: enhancing the manageability of ProLiant servers technology brief

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Re: DL180 gen9 22 ilo zone temperature issue

shuff — Thu, 17 Oct 2024 18:08:38 GMT

I ran this through Tiyaro DeepQuery and it says: The high temperature indication in the iLO 4 sensor on your HPE ProLiant DL180 Gen9 server could be a known issue that may relate to the firmware version of the iLO. It is recommended to update your iLO 4 firmware to at least version 2.80 if you haven’t done so already, as earlier versions might have vulnerabilities or bugs that could cause false temperature readings and associated restarts.

Re: DL180 gen9 22 ilo zone temperature issue

Mak1000 — Fri, 18 Oct 2024 13:44:13 GMT

It's dificult to update ilo firmware due to server restarting

Re: DL180 gen9 22 ilo zone temperature issue

Mr_Techie — Wed, 06 Nov 2024 09:55:49 GMT

@Mak1000 wrote:
It's dificult to update ilo firmware due to server restarting

If possible, boot the server into a minimal or maintenance mode environment with fewer processes running. This can sometimes help reduce power draw and heat, minimizing the likelihood of a restart during the update.

Try manualy update the Firmware from USB

If iLO remains accessible, you might be able to update the firmware through an SSH session to iLO itself, which bypasses the OS entirely.[Use the iLO command hponcfg (or iloexec tools) to upload the firmware file directly to iLO]

Hope this helps. Let me know..