topic Re: Read out AHS log files in HPE ProLiant Servers (ML,DL,SL)

Read out AHS log files

Markus Beckmann — Mon, 10 Feb 2025 03:50:31 GMT

Hello,

Is there anything new where you can read out AHS log files? This is no longer possible in InfoSight.

Regards

Markus

Re: Read out AHS log files

Greeshma21 — Fri, 07 Feb 2025 10:55:03 GMT

Hi @Markus Beckmann

Active Health System Viewer (AHSV) is an online tool used to read, diagnose, and resolve server issues quickly using AHS uploaded data. AHSV provides Hewlett Packard Enterprise recommended repair actions based on experience and best practices, However, this service has been integrated into HPE InfoSight, which now requires a support contract for access.

If you don't have a support contract, you can still collect AHS logs directly from your server using Intelligent Provisioning.

For more infor, please refer to this document.

Regards,
Greeshma

Re: Read out AHS log files

Markus Beckmann — Fri, 07 Feb 2025 11:02:51 GMT

Hello Greeshma,
Thank you for your reply.

I was interested in reading out the AHS logs. Since we are HP partners and we have many customers, I need to be able to read out the logs. Unfortunately, this is no longer possible.

Best regards

Markus

Re: Read out AHS log files

Greeshma21 — Fri, 07 Feb 2025 11:26:15 GMT

Hi @Markus Beckmann

AHS Viewer has been retired and now HPE Infosight is recommended.
Refer to this Uploading an Active Health System log.

If no longer possible in InfoSight. Please contact HPE support.

Regards,
Greeshma