topic Betreff: HPE Intelligent Provisioning system erase and reset. in ProLiant Servers (ML,DL,SL)

HPE Intelligent Provisioning system erase and reset.

belghiti — Sun, 30 Nov 2025 02:18:21 GMT

Hi I have a Hp ProLiant DL380 Gen10 Server, I am facing a issue when I enter in HPE Intelligent Provisioning window it has start process autmatically system erase and reset job secure erasing.

Re: HPE Intelligent Provisioning system erase and reset.

Mamatha_J — Tue, 25 Nov 2025 07:13:56 GMT

Hi @belghiti
1. Check your iLO license — You need an iLO Advanced (or equivalent) license to allow One-Button Secure Erase via IP.
2. Verify permissions- Use an iLO account with full privileges (especially system recovery) to perform erase operations.
3. Disable Server Configuration Lock — In BIOS / RBSU, turn off the Server Configuration Lock. That is required by IP to perform erase operations.
4. Use the right erase option — Boot IP → Perform Maintenance → System Erase & Reset → Choose Secure Erase (if supported) or Overwrite (System Erase)
5. Be ready for a full erase — Secure erase can take a long time and will reset BIOS, iLO, AHS logs, etc.
6. Let it finish — If an erase has already started, don’t interrupt it unless absolutely necessary. Once completed, you’ll need to reconfigure the server / iLO

Thanks & Regards,

Mamatha Ajaraddi

Betreff: HPE Intelligent Provisioning system erase and reset.

MK33 — Wed, 26 Nov 2025 15:45:45 GMT

Hi, I hade once a similar sitauation with intelligent provisioning, the solution was to install the intelligent provisioning new.

Therefore you need to find the right ISO File for your server model for intelligent provisioning on the HPE website and boot from it.

Re: Betreff: HPE Intelligent Provisioning system erase and reset.

ManBha — Thu, 27 Nov 2025 02:13:11 GMT

Hello,

Please flash the intelligent provisioning with the latest version: https://support.hpe.com/connect/s/softwaredetails?language=en_US&collectionId=MTX-6971bdef1d494491&tab=revisionHistory&softwareId=MTX_1c5fb42e01054ba68a23c79070

Thanks.

Query: HPE Intelligent Provisioning system erase and reset.

support_s — Mon, 01 Dec 2025 07:01:29 GMT

Hello,

Let us know if you were able to resolve the issue.

If you are satisfied with the answers then kindly click the "Accept As Solution" button for the most helpful response so that it is beneficial to all community members.

Please click on "Thumbs Up/Kudo" icon to give a "Kudo".