topic Re: Foundation agents problem in ProLiant Servers (ML,DL,SL)

Foundation agents problem

Filip Gouwy — Wed, 16 Jul 2003 12:26:26 GMT

I have problems with foundation agents on a pl3000 server. On startup event id 2110 appears with following message :
Component : Compaq Host Agent
Error : Unable to read from the registry
Cause : This error can be caused by a corrupt registry or a low of memory condition. Rebooting the server may correct this error.

A reboot doesn't solve the problem.

When I try to start the "Compaq Management Agents" in the control panel I get a runtime error on rundll32.exe (abnormal program termination).

I upgraded my agents to 6.10.1.0 but the problem remains. Does anyone have any experience with this ?

Re: Foundation agents problem

Gert Luyten — Thu, 17 Jul 2003 17:25:51 GMT

Best way is to completely uninstall the Compaq Management Agents, reboot and to install them from scratch.
Make sure that the registry doesn't contain any HKLM\Software\Insight Agents hive anymore.

Note: Agents are always depending on a particular version of the Compaq drivers so keep those two aligned i.e. Agents 6.10 with PSP 6.10

Re: Foundation agents problem

Filip Gouwy — Fri, 18 Jul 2003 04:28:13 GMT

I uninstalled compaq agents and snmp and reinstalled them again. The problem is solved now.

Re: Foundation agents problem

Gert Luyten — Sat, 19 Jul 2003 09:24:34 GMT

It's always polite to give points to the peers that help you out :-)