topic Smart Array 5300 - ML370 Xeon in ProLiant Servers (ML,DL,SL)

Smart Array 5300 - ML370 Xeon

tean — Thu, 27 Nov 2003 06:57:16 GMT

I would like install the server with old hard disk Compaq (18Go - 15K) but, the smart array can't detect them.

the erase utility doesn't work, or no effect.

Re: Smart Array 5300 - ML370 Xeon

Sunil Jerath — Thu, 27 Nov 2003 07:00:38 GMT

Hello Tean,
Please check for any bent pins on the cable or if it's the right cable. Does the SA5300 get recoganized during POST??

Regards,

Re: Smart Array 5300 - ML370 Xeon

tean — Thu, 27 Nov 2003 08:41:59 GMT

no, during the initialisation phase, the SA5300 find 0 logical drive and suggest to run Compaq ACU. (F8)

in the ACU, when I select view logical drive, I have a fatal error.

message :
A fatal error has occurred
command : 50h
SCSI Status : 0002h
Command status : 0001h

question :
is there some firmware to be upgrade ?
The hard disks, the Smart array controller ?

regards

Re: Smart Array 5300 - ML370 Xeon

Sunil Jerath — Thu, 27 Nov 2003 10:40:15 GMT

Hello Tean,
Surely you can try updating the firmware of the controller. I just hope that the array controller may not be failing on you. Once you try updating the firmware you would know for sure. If the array controller is defective then you would not be able to update the firmware. Once you go past that stage then you may get an error message about updating the firmware of the HDD. Here is the link to update the firmware of SA5300:

http://h18007.www1.hp.com/support/files/server/us/download/19373.html

Regards,

Re: Smart Array 5300 - ML370 Xeon

tean — Fri, 05 Dec 2003 04:13:13 GMT

Hi Jerath,
I've changed the cable from the controler to HD and now it's work. ( probably the SCSI cable was to old. )

Thanks

Regards

Re: Smart Array 5300 - ML370 Xeon

tean — Fri, 05 Dec 2003 04:13:25 GMT

Hi Jerath,
I've changed the cable from the controler to HD and now it's work. ( probably the SCSI cable was too old. )

Thanks

Regards