topic Re: Blue Screen Trap Bug Check Stop on DL360 G3 in ProLiant Servers (ML,DL,SL)

Blue Screen Trap Bug Check Stop on DL360 G3

THOREL — Mon, 22 Mar 2004 11:23:06 GMT

Since december 2003 we are using two Proliant DL360 G3 (Windows 2003 server + Terminal server + bi-proc + network teaming + smart array 5i).

Since the beginning we experiment many system errors, such as :

"Blue Screen Trap (BugCheck, STOP: 0x0000000A (0x80BFFFE8, 0x00000002, 0x00000001, 0x804F1978))",Operating System,Critical,1,10/03/2004 18:35,10/03/2004 18:35
"Blue Screen Trap (BugCheck, STOP: 0x0000000A (0x80BFFFF0, 0x00000002, 0x00000001, 0x804F195A))",Operating System,Critical,1,11/03/2004 21:53,11/03/2004 21:53
"Blue Screen Trap (BugCheck, STOP: 0x0000000A (0x80BFFFF4, 0x00000002, 0x00000000, 0x8050BFEC))",Operating System,Critical,1,12/03/2004 17:25,12/03/2004 17:25
"Blue Screen Trap (BugCheck, STOP: 0x0000000A (0x80BFFFE8, 0x00000002, 0x00000001, 0x804F1978))",Operating System,Critical,1,16/03/2004 09:17,16/03/2004 09:17
"Blue Screen Trap (BugCheck, STOP: 0x0000000A (0x80BFFFE8, 0x00000002, 0x00000001, 0x804F1978))",Operating System,Critical,1,16/03/2004 18:48,16/03/2004 18:48
"Blue Screen Trap (BugCheck, STOP: 0x0000000A (0x80BFFFE8, 0x00000002, 0x00000001, 0x804F1978))",Operating System,Critical,1,17/03/2004 15:38,17/03/2004 15:38
"Blue Screen Trap (BugCheck, STOP: 0x0000000A (0x80BFFFE8, 0x00000002, 0x00000001, 0x804F1978))",Operating System,Critical,1,19/03/2004 11:53,19/03/2004 11:53
"Blue Screen Trap (BugCheck, STOP: 0x0000000A (0x80BFFFE8, 0x00000002, 0x00000001, 0x804F1978))",Operating System,Critical,1,22/03/2004 14:39,22/03/2004 14:39
"Blue Screen Trap (BugCheck, STOP: 0x0000000A (0x80BFFFE8, 0x00000002, 0x00000001, 0x804F1978))",Operating System,Critical,1,22/03/2004 15:11,22/03/2004 15:11

Does someone can help us resolving this problem ?

Thanks

Francois

Re: Blue Screen Trap Bug Check Stop on DL360 G3

Sunil Jerath — Mon, 22 Mar 2004 12:37:00 GMT

Hello Francois,
Please check the following Technet Article:

http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com:80/support/kb/articles/Q165/8/63.ASP&NoWebContent=1

If you could not access the link then look for article No: Q165863

Regards,

Re: Blue Screen Trap Bug Check Stop on DL360 G3

Jon Althoff — Fri, 02 Apr 2004 12:28:39 GMT

I am trying to troubleshoot the same problem. I am getting:
0x0000000a (0x80bfffe8, 0x00000002, 0x00000001, 0x804f1978)

I am hoping someone will come up with the solution to fix this problem. If and when I find one I will post it.

I've read and checked the previous message as well.

Re: Blue Screen Trap Bug Check Stop on DL360 G3

Dave Lloyd — Sat, 03 Apr 2004 06:31:54 GMT

Have you tried updating the BIOS and Insight agents?

Re: Blue Screen Trap Bug Check Stop on DL360 G3

Steve Messenger — Tue, 06 Apr 2004 04:50:43 GMT

I am also trying to troubleshoot the same problem. I am getting:

0x0000000A (0x80FFFFF4, 0x00000002, 0x00000000, 0x8050BFEC)
0x0000000A (0x80FFFFE8, 0x00000002, 0x00000001, 0x804F1978)

Same hardware Proliant DL360 G3 running Windows 2003 Server Standard + MS SQL 2000 no problems on two other DL360 G3's running Windows 2003 Server Enterprise and Exchange 2003 in a cluster.

Any help resolving this would be great

Thanks

Steve

Re: Blue Screen Trap Bug Check Stop on DL360 G3

Jon Althoff — Tue, 13 Apr 2004 20:24:11 GMT

I'm cheating. I only have a D530 and not a Proliant. Does anyone else have Symantec Corp Anti-Virus 8.1 loaded? I didn't install it last time and then when I did I think I started having the errors. I found this URL but it is more for the STOP 0x0000007f error. I sometimes get either the A or the 7f message.

http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2002071208532048?Open&src=w