https://community.hpe.com/t5/proliant-servers-ml-dl-sl/proliant-800-with-non-functioning-smartarray221/m-p/3227419#M27011 I was attempting to upgrade the Rompaq on my proliant and it failed in the middle. Ever since then, the system at bootup does not recognize the SmartArray controller. I have since then successfully installed the rompaq, rolled back to the previous version and it still does not work. I took a SmartArray221 from another machine and installed that and it work fine. So I took the original SmartArray and put it in a different Proliant800 and it would not work there.<BR /><BR />So is the card dead? Is there any way it can be reinitialized or something?<BR /><BR />Thanks for any help.<BR /><BR />Chris Tue, 23 Mar 2004 15:10:34 GMT Chris Ward_4 2004-03-23T15:10:34Z https://community.hpe.com/t5/proliant-servers-ml-dl-sl/proliant-800-with-non-functioning-smartarray221/m-p/3227419#M27011 I was attempting to upgrade the Rompaq on my proliant and it failed in the middle. Ever since then, the system at bootup does not recognize the SmartArray controller. I have since then successfully installed the rompaq, rolled back to the previous version and it still does not work. I took a SmartArray221 from another machine and installed that and it work fine. So I took the original SmartArray and put it in a different Proliant800 and it would not work there.<BR /><BR />So is the card dead? Is there any way it can be reinitialized or something?<BR /><BR />Thanks for any help.<BR /><BR />Chris Tue, 23 Mar 2004 15:10:34 GMT https://community.hpe.com/t5/proliant-servers-ml-dl-sl/proliant-800-with-non-functioning-smartarray221/m-p/3227419#M27011 Chris Ward_4 2004-03-23T15:10:34Z https://community.hpe.com/t5/proliant-servers-ml-dl-sl/proliant-800-with-non-functioning-smartarray221/m-p/3227420#M27012 hi chris<BR /><BR />1) the bios and the smart firmware are two different things<BR /><BR />2) if a smart controller fails during a system (bios) rompaq upgrade that would be pure accidence<BR /><BR />3) if you flashed the smart firmware and something went wrong - you do have a serious problem<BR /><BR />4) only 5th generation and higher smart controllers (look at the first digit of your controllers name)have a backup rom (recovery rom)<BR /><BR />5) the scenario you gave me leaves only one answer - replace controller<BR /><BR />-------------------------------------------<BR /><BR />if you are running win nt 4.0 you may also use a 3200 as a replacement controller (ebay has good offers) - just replace - otherwise read next senteces (also valid for nt 4<BR /><BR />-------------------------------------------<BR /><BR />is you run win 2000 use another 221 and add any other smart controller.<BR />apply proliant sopprt pack if driver is not found (available from hp download site).<BR />-------------------------------------------<BR />remove 221 and set other smart controller as boot controller (f10 after post - hw configuration)<BR />------------------------------------------<BR /><BR />the good message: SMART controllers are REALLY back/forward compatible as lons as you keep you firmware, drivers and config sw (acu) up to date<BR /><BR />------------------------------------------<BR /><BR />best regards<BR />ernesto<BR /><BR /> Tue, 23 Mar 2004 17:15:11 GMT https://community.hpe.com/t5/proliant-servers-ml-dl-sl/proliant-800-with-non-functioning-smartarray221/m-p/3227420#M27012 ernst limbrunner 2004-03-23T17:15:11Z