topic Re: DL380 Fan Noise in ProLiant Servers (ML,DL,SL)

DL380 Fan Noise

Mario Rimann — Tue, 06 Apr 2004 05:03:00 GMT

We've got our first DL380. Everythin works fine - but theres one problem: All Fans are on full-power, all the time. This causes noise!

How to stop this noise? Or at least bring it from "extreme loud" to "loud"?

We tried installing the newest Management Driver - did'nt change anything. Is it right, that the fan speed is set by driver?

Re: DL380 Fan Noise

Sunil Jerath — Tue, 06 Apr 2004 07:34:38 GMT

Hello Mario,
Please make sure that the bios is uptodate. You can to F9 and set the fan speed there.

Regards,

Re: DL380 Fan Noise

Mario Rimann — Tue, 06 Apr 2004 08:40:55 GMT

Thanks for your answer!

BIOS is up-to-date (downloaded and installed today).

Where exactly after pressing F9 can I find this option. I couldn't find it yet...

Re: DL380 Fan Noise

Olivier Drouin — Tue, 06 Apr 2004 14:12:38 GMT

@ boot time

Re: DL380 Fan Noise

Stuart Browne — Tue, 06 Apr 2004 18:48:41 GMT

What OS have you installed on the DL?

I know on the ML's, it's a job for the mangement and monitoring tools to dune the fan speed..

Re: DL380 Fan Noise

Renne Cavanaugh_1 — Tue, 06 Apr 2004 22:32:21 GMT

Did you try to install the latest version of Compaq's Advanced System Management? It works for the ML370s - calms that fan right down!

Renne

Re: DL380 Fan Noise

Mario Rimann — Wed, 07 Apr 2004 00:43:19 GMT

Thanks for all responses to my question!

Olivier: I thought that it's at boot time. At the moment where I'm getting asked if I want to enter System Menu, did you mean this? If yes: I can enter the menu - but I'm not able to find the option to control the fans.

Stuart: I tried installing Windows 2003 Server, Standard. I read about this software-controlled fans. But as of customer note (CN0354W) the DL380 G3 should also have hardware controlled fans. The control ist then overtaken by the driver if loaded.

Renne: I tried this. But I'll begin again by re-installing Windows 2003 Server. Then I'll try to install the drivers again.

Re: DL380 Fan Noise

gabriel Craciun — Wed, 07 Apr 2004 01:45:42 GMT

Hello!
I have also dl380 g3 with the same problem.
I have on it RedHat 9 and i also installed
hpasm-7.0.0-22.rhel3.i386.rpm.
Hpasm starts ok and when i do a "cat /proc/cpqfan" i see that the speed is low.
However, speaking of noise i cannot say the differnce between now and before, because meantime i moved dl380 to the equipment room and there are a lot of noise in there.:-D

Re: DL380 Fan Noise

Prashant (I am Back) — Wed, 07 Apr 2004 10:31:39 GMT

Hi,

Nothing much to add
Just want to confirm do you have Support pack 7.0 installed on server.

If no then do it

Regards,
Prashant S.

Re: DL380 Fan Noise

Mario Rimann — Thu, 08 Apr 2004 02:39:39 GMT

Hi,

I downloaded the "Support Pack for Microsoft Windows Server 2003", v7.00 A

I re-installed Windows 2003 Server and first installed this support Pack. But nothing changed. The noise is still the same (also after a reboot).

I can't hear any change in the sound of the machine. When i start it up, it starts doing noise. And this noise never changes! Only if i switch the machine off. But when it's running, its always the same noise!!! There are no differences in the sound (faster or slower fan-speed)...

Regards,
Mario

Re: DL380 Fan Noise

Prashant (I am Back) — Thu, 08 Apr 2004 07:49:50 GMT

Hi,

As per the trailing mail i have folowing inputs :
There are diff Zone in server
Zone 1 CPU area.
Zone 2 power supply area.

Have we checked by opening the server which zone we are facing the more problem. Any erros reported in IML for FAN ( I Guess it would not be there )

What is the processor speed:
Because there are diff part of fan for same
CPU fan 92 mm, 74 CFM 159203-001
CPU fan 92 mm, 110 CFM (1GHz) 216472-001

Confirm the part nos as which fan making more noise.

Reagrds,
Prashant S.

Re: DL380 Fan Noise

Prashant (I am Back) — Thu, 08 Apr 2004 07:50:50 GMT

Re: DL380 Fan Noise

Brent_34 — Mon, 12 Apr 2004 19:28:25 GMT

The DL380G3 uses a high speed fan design which is much louder than the previous G2 models. Per customer notice CN0354W these fans are running at the lowest setting when they are started.

http://wwss1pro.compaq.com/support/reference_library/viewdocument.asp?source=CN0354W.xml&dt=9

You should notice when you first apply power the fans go high for a very quick moment then shift down to the 'normal' speed. Yes they are much louder than the G2's but this is by design

Hope this helps

Re: DL380 Fan Noise

Mario Rimann — Tue, 13 Apr 2004 08:47:54 GMT

Hi all!

Thanks for all the help!

Last week I called the HP Support. I was told, this noise is "normal". There is Fan-Control planned for a later BIOS-Release. But at the moment, there is no possibility to hardware-control the fans.

Also there is no option in the RBSU regarding the Fans. I heard about setting it there - but no one could tell me exactly on wich point in the menu it is.

Regards
Mario

Re: DL380 Fan Noise

Brent_34 — Tue, 13 Apr 2004 11:51:21 GMT

The BIOS setting may be how HP is going to allow you to adjust the speed in the future. I don't see them being able to modify the 380G3 like they did with the 360G3 Pigtails.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=PSD_EL030207_CW01