topic Re: ML370G3 with 2003 server blue screen 0x000000d1 in ProLiant Servers (ML,DL,SL)

ML370G3 with 2003 server blue screen 0x000000d1

Borc_1 — Mon, 31 May 2004 08:05:04 GMT

My configuration:
ML 370 G3 (BIOS 5/1/2004) 2x 3.66 GHz 2GB RAM
2x SA5304 (V 3.54) with one dual ch U3 enclosure on each
1x SA6402 (V 1.92)with one dual ch U320 enclosure
1x NC7770 in team with on-board NC7781

I get the following blue screen message cca once per day:

Bug ID:
Bugcheck String: 0x000000d1 (0x000537b4, 0x00000002, 0x00000001, 0x82530297)
Comment: 0x000000d1 (0x000537b4, 0x00000002, 0x00000001, 0x82530297)

Versions of BIOS are up to date. Support pack is 7.0. System disks are on SA5300

I try to:
-disabe Hyper threading
-deploy support pack back to 6.40
-replace RAM
-replace internal cage
-upgrade BIOS to 5/1/2004
-replace the system board
Nothing solve the problem.

BSOD analysis with no specific result.

If I migrate configuration on ML370 G3 with one 2.8 GHz Xeon (board is different than those for 3.66 GHz Xeon) system works fine (without BSOD)
Server is used for backup (lot of file transfer).

Looks like a system board issue. Any idea?
Please help.

Re: ML370G3 with 2003 server blue screen 0x000000d1

Shaikh Imran — Mon, 31 May 2004 11:34:57 GMT

Hi,
You can try to replace the system board after checking this link.
http://search.hp.com/query.html?col=hpcom%20ccen%20ccenfor%20authent&qp=+url:support&qs=&qc=&la=en&fs=&qt=Bugcheck%20String:%200x000000d1%20(0x000537b4,%200x00000002,%200x00000001,%200x82530297)&ex=&rq=0&oq=&lk=1&rf=2&uf=1&es=0&ep=0&oc=hpproliant402480&hpr=http%3A//h18004.www1.hp.com/support/files/server/us/download/18460.html&hpa=http://wwss1pro.compaq.com/support/contact_compaq/index.asp&hpn=return%20to%20Support&hps=Support&h_audience=&h_audiencerestrict=&hpl=1&hph=

Regards

Re: ML370G3 with 2003 server blue screen 0x000000d1

Shaikh Imran — Mon, 31 May 2004 11:37:53 GMT

http://search.hp.com/query.html?col=hpcom%20ccen%20ccenfor%20authent&qp=+url:support&qs=&qc=&la=en&fs=&qt=Bugcheck%20String:%200x000000d1%20(0x000537b4,%200x00000002,%200x00000001,%200x82530297)&ex=&rq=0&oq=&lk=1&rf=2&uf=1&es=0&ep=0&oc=hpproliant402480&hpr=http%3A//h18004.www1.hp.com/support/files/server/us/download/18460.html&hpa=http://wwss1pro.compaq.com/support/contact_compaq/index.asp&hpn=return%20to%20Support&hps=Support&h_audience=&h_audiencerestrict=&hpl=1&hph=

Re: ML370G3 with 2003 server blue screen 0x000000d1

SAKET_5 — Mon, 31 May 2004 19:40:31 GMT

Hi,

Have you performed a NMI reset by pressing the NMI reset switch found on the motherboard. Take a look in the proliant ML370 server guide.

Otherwise, I would lean towards replacement of the motherboard.

Regards,

Re: ML370G3 with 2003 server blue screen 0x000000d1

e4services — Tue, 01 Jun 2004 07:54:01 GMT

I would try removing each of the CPU's , one at a time and see if one of them is causing the problem, first.

Re: ML370G3 with 2003 server blue screen 0x000000d1

Borc_1 — Wed, 02 Jun 2004 02:44:55 GMT

I tested this configuration in lab (without SA controlers)about a week with both processor on full usage and no BSOD.

I allready replaced the system board but similar issue. Not BSOD but restart. Board was repaired and sent by HP (could be faulty).

Configuration of controllers.

SLOT 1 NIC
SLOT 2 SA5304 (port 1 internal storage,port 3 and 4 external Dual ch storage box)
SLOT 3 SA6400 (port 1 and 2 external dual ch U320 storage box)
SLOT 4 SA5304 (port 1 and 2 external dual ch storage box)

Re: ML370G3 with 2003 server blue screen 0x000000d1

Shaikh Imran — Wed, 02 Jun 2004 04:12:35 GMT

hi,
Sorry ! that day some probs with the site or my browser.
I feel the following link may help you.
http://wwss1pro.compaq.com/support/reference_library/viewdocument.asp?source=EL030116_CW01.xml&dt=3

Or for more links got to this

http://search.hp.com/gwuseng/query.html?col=hpcom+ccen+ccenfor&qt=Compaq+ML370+G3&la=en

Regards,