topic Re: Smart Array 5i problems in ProLiant Servers (ML,DL,SL)

Smart Array 5i problems

Predrag Milenkovic — Thu, 24 Jun 2004 04:49:33 GMT

Hello,

I have strange problem with Smart Array 5i controller integrated in Proliant DL380 G3.
When I reboot it, I get a message "controller in lock up state". If I turn it off and turn it on again after 5-10 minutes, it works just fine...

I have tried with ROM upgrades - without any success.
Any ideas?

Thank you in advance.
Predrag

Re: Smart Array 5i problems

Vijay_44 — Thu, 24 Jun 2004 05:19:08 GMT

Hi,

Check the cables to see if there are any bent pins. The cache accelerator (located under the riser) can also generate that error. Try reseating the cache accelerator.

Re: Smart Array 5i problems

Prashant (I am Back) — Thu, 24 Jun 2004 06:31:09 GMT

Hi,

Disconnect the hdd and cables connected to server controller 5i then clear the configuration and then check again

Regards,
Prashant S.

Re: Smart Array 5i problems

Predrag Milenkovic — Thu, 24 Jun 2004 07:50:31 GMT

Hi, Prashant S.

Would you be so kind and explain to me step by step procedure of what you suggest.
Is it possible to clear RAID configuration with hard disks disconnected form RAID controller?

Thank you in advance...

Best regards,

Predrag