topic Re: DL380 G4 DAT72 in ProLiant Servers (ML,DL,SL)

DL380 G4 DAT72

Harry Meijerink — Fri, 29 Oct 2004 04:39:09 GMT

Confiuration DL380 G4 5x32Gb raid5 + int.DAT72.
Installed SLES9, linux can't find the DAT.
During the boot the DAT is recognized.
Anybody any tips, installing a driver?
Or installing a second SCSI controller.
If a second controller is needed wich type.
Thansk in advance.

Harry

Re: DL380 G4 DAT72

Yaniv Klinger — Thu, 19 May 2005 10:21:38 GMT

I have a similar problem

Do you have an answer by now ?

Re: DL380 G4 DAT72

Ameen Khan S_1 — Thu, 19 May 2005 10:30:42 GMT

Hi Harry,

Which version of Linux is installed on this server? Which SA controller are you using? If the Dat is getting detected while post then it could be the driver issue. http://h10018.www1.hp.com/wwsolutions/linux/products/storage/dat72-drivers-cert.html

Check the link above.

thanks

Re: DL380 G4 DAT72

Yaniv Klinger — Thu, 19 May 2005 10:48:17 GMT

Hello Harry,

I'm sorry I got confused... I have windows
2000 server installed and not linux.
(maybe you can still help ??!!)
I'm running Smart Array 6i and trying to connect to the DAT72 to make an image
on a tape drive.
on the boot sequence I can see a detection of the tape but not while loading SCSI dos drivers?.
what do you think, is there a BIOS update I should run for the Array or maybe it is just a driver problem ?

Thanks
Yaniv

Re: DL380 G4 DAT72

Kevin Hand — Wed, 25 May 2005 09:34:58 GMT

I have the exact same problem. Tape drive is seen during boot up but Linux can not see it. I want to use Red Hat Enterprise Linux ES Version 4 but have tried other versions to no avail.

I have placed calls with both HP and Red Hat and neither have come up with an answer as yet so any help would be appreciated.

Thanks

Re: DL380 G4 DAT72

ALee_2 — Wed, 25 May 2005 23:45:31 GMT

I have the same problem too. Have called HP support for over a week, still got no reply.

I added an Adaptec SCSI controller, connect the tape drive to it. It just works very naturally.

Re: DL380 G4 DAT72

Yaniv Klinger — Thu, 26 May 2005 06:40:47 GMT

Alee,
Do you mean to add another SCSI controller in addition to the Smart Array ?

Re: DL380 G4 DAT72

Tv_3 — Thu, 26 May 2005 06:45:39 GMT

Have anyone already installed Libarary and Tape tools?

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?pnameOID=406731&locale=en_US&taskId=135&prodSeriesId=406729&prodTypeId=12169

Can you update the firmware of the tape streamer?

You find the latest drivers on:
http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?pnameOID=316236&locale=en_US&taskId=135&prodSeriesId=316234&prodTypeId=12169

On with scsi channel and scsi ID the Tape Streamer is installed?

Re: DL380 G4 DAT72

Yaniv Klinger — Thu, 26 May 2005 09:48:44 GMT

The Tape is on: Port 1, ID 5
according to the boot messages.
Maybe it is related to the different port the Smart Array 6i has for the tape?

Re: DL380 G4 DAT72

ALee_2 — Thu, 26 May 2005 10:26:52 GMT

Yes, we added a PCI/X SCSI controller (Adaptec) in addition to the smart array.

I cannot make the tape work with smart array with Linux. Have not tried Windows. Any one has better experience in Linux?

May be I try Port 1 channel 5 later.

Thanks.

Re: DL380 G4 DAT72

Yaniv Klinger — Thu, 26 May 2005 11:58:24 GMT

Another question...
I saw in the bios that all the PCI devices are working on IRQ5. Is it normal?? the smart array 6i is also on IRQ5 as all the rest.
Thanks again

Re: DL380 G4 DAT72

Kevin Hand — Fri, 27 May 2005 02:23:49 GMT

This definately seems to be a software problem, you can get the tape drive working if you install Enterprise Linux 3 (You will need a driver disk for the embedded 6i Smart Array controller) Once the OS is loaded you can enter the following commands and then the drive will work on /dev/st0

for x in /proc/driver/cciss/cciss0
do
echo "engage scsi" > $x
done

Now this works fine until you install the Proliant Support Pack 7.3 From then on you are back to square one and when you enter the above command all you get is SCSI subsystem already engaged.

If anyone could help with this I would very much appreciate it

Re: DL380 G4 DAT72

ALee_2 — Sun, 05 Jun 2005 07:58:04 GMT

It works after I do this:

for x in /proc/driver/cciss/cciss0
do
echo "engage scsi" > $x
done

Kevin, thanks a lot

Re: DL380 G4 DAT72

Harry Meijerink — Wed, 08 Jun 2005 09:07:40 GMT

It's working, thanks to you all.
After booting the SLES9 I run the
echo "engage scsi" /proc/driver/cciss/cciss0
command.
After that Tapeware can use the DAT for backup.
I wait now for the SLES9 suported version of Tapeware, promissed and of 2004??

Re: DL380 G4 DAT72

Kevin Hand — Thu, 09 Jun 2005 11:04:11 GMT

Glad that has helped you guys, unofrtunately still doesn't completely solve my issue.

The commands work on both Red Hat Enterprise Linux 3 and 4 by the way but after installing the HP Proliant Support pack to get all the health drivers etc working the system no longer sees the tape drive and if I try to enter the commands I previously used all I get is "SCSI Subsystem already engaged"

If anyone can get past this I would appreciate the help

Thanks