topic Re: DL 380 R02 Non system disk error in ProLiant Servers (ML,DL,SL)

DL 380 R02 Non system disk error

Dwayne Skinner — Fri, 09 Sep 2005 12:18:31 GMT

I am have a DL380R02 that sometimes gets a "Non system disk error" when it reboots. We reboot our servers every weekend to support any patches we may have applied. On occasion this server will hang with the error. I have updated the firmware with the Firmware 7.1 CD. It didn't help.

Any ideas?

I've thought about replacing the array controller but I was hoping to eliminate other possibilities before I did that.

Re: DL 380 R02 Non system disk error

Terry Hutchings — Fri, 09 Sep 2005 12:50:21 GMT

What post errors are you getting? Does the controller indicate it can't find a logical drive or does the controller give some other kind of error?

Re: DL 380 R02 Non system disk error

Dwayne Skinner — Fri, 09 Sep 2005 13:39:20 GMT

The reboot is handled thru a script that runs thru Scheduled Tasks. As a result, I am never here when the reboot occurs. I get a call from our Operations center saying that it is down. I have them power cycle it (hard reboot) and then it comes back up again.

Re: DL 380 R02 Non system disk error

Oleg Koroz — Sat, 10 Sep 2005 00:53:36 GMT

You can select some steps from, if that would help

http://forums1.itrc.hp.com/service/forums/bizsupport/questionanswer.do?threadId=955289

BTW there is 7.40 Firmware CD available
ftp://ftp.compaq.com/pub/products/servers/supportsoftware/ZIP/firmware_maintenance-7.40-0.zip